Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings....

Insert same card side 2 up. 1. Take the card from the printer and turn it over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the...

Video Quick Start Guide for Using for Instant ID as a Service

Use an external database with Instant ID as a Service

Improper shutdown. The printer was not shut down properly. Press and hold the User button to set the printer to Ready. Always use the Power button to power off the printer.Click OK on the PC to clear ...

Embosser indent error. The embosser indent ribbon is not moving properly. 1. Open the embosser and remove the indent ribbon cartridge. 2. Reposition, repair, or replace the ribbon and advance the repa...

Indent ribbon break. The embosser indent ribbon is not moving properly. 1. Open the embosser and remove the indent ribbon cartridge. 2. Reposition, repair, or replace the ribbon and advance the repair...

Indent ribbon low. The indent ribbon has almost reached the end of the roll. Replace the indent ribbon soon.

Embosser card reject full. The embosser reject tray is full. 1. Open the embosser and empty the reject tray. 2. Close and lock the embosser.

Topping foil problem. The embosser topping foil is not moving properly. The card will be canceled. 1. Open the embosser and remove the topping foil cartridge. 2. Reposition, repair, or replace the top...