Entrust Identity Verification Compliance
Meet complex local regulatory needs and remotely onboard customers globally with an off-the-shelf compliance solution. Entrust IDV offers compliance which combines ETSI-certified identity verification with Qualified Electronic Signature (QES) and One-time Password (OTP) to offer simple, seamless, and eIDAS-certified onboarding.

Why choose ETSI-certified identity verification?

EU-wide compliance
Choose a flexible compliance solution that unlocks growth across the EU. Unlike national accredited solutions, ETSI-certified identity verification plus QES, is eIDAS compliant and accepted across the EU, while offering a simpler user experience.

One provider, multiple markets
Region-specific providers unlock local markets but don't support global expansion. An adaptable ETSI-certified identity solution enables EU-wide customer onboarding with just one provider, offering a more cost-effective way to access multiple markets.

Future-proof onboarding
Today's onboarding requirements and regulations are fragmented and differ by market. Future AML/KYC regulation will harmonize standards across the EU, with ETSI, CEN and QES eIDAS 2.0 regulation setting the standards as we look to the future of high-assurance IDV.
One, Unified Onboarding Flow
No live video calls. No randomized tasks. Onfido’s Compliance Suite combines ETSI-certified identity verification with QES and OTP into one, streamlined onboarding workflow. The user experience is simple and seamless with 95% of results delivered in under 10 seconds.
Certified Compliance Package
The Entrust Identity Verification Solution is an off-the-shelf, eIDAS 910/2014-compliant onboarding solution for regulated industries, such as financial services. ETSI-certified identity verification (comprising Document Verification, Biometric Verification, and Device Intelligence) and QES are brought together in Workflow Studio builder, creating a flexible and user-friendly workflow that can be used to meet your compliance needs.
Document Verification
Create confidence in customer identities by verifying photo IDs. Repeat Attempts detect any repeat ID document usage.

Biometric Verification
Match the photo on the ID to a real person and protect against stolen IDs and impersonation fraud. Known Faces checks for repeat bad actors.

Device Intelligence
Detect suspicious behavior without adding friction. Device Intelligence leverages geolocation, network information, and emulator detection.

Qualified Electronic Signature
Using Workflow Studio, businesses can effortlessly add remote signing after the identity verification flow, all within a single experience.

One-time Password
OTP verification provides an additional layer of assurance alongside QES by confirming an applicant's phone number.

Workflow Studio
The mission control center — manage the entire end-to-end workflow in one platform. Pre-approved workflow templates are available to customize. A full audit trail of the IDV workflow and associated evidence files can be easily downloaded to meet record keeping obligations.


KYC in France
Learn how to comply with local regulations and the difference between ETSI and PVID approaches.

KYC in Romania
Address Decision no. 564/2021 for customer onboarding with an automated KYC partner.

KYC in the UK
KYC for financial services in the UK is overseen by the FCA. Learn about UK regulations.

KYC in the US
Financial services in the US have to comply with KYC requirements—learn what they are, and how to meet them.

KYC in Canada
Learn about FINTRAC compliance and what identity verification methods are accepted in Canada.

KYC in Malaysia
Navigate Bank Negara Malaysia (BNM) compliance with digital onboarding journeys that are compliant and scalable.

KYC in the Philippines
Navigate BSP compliance, onboard new customers, and detect fraudulent activity all in an end-to-end platform.
Compliance Suite helps us to meet local compliance regulations in all the countries we are expanding in while maintaining a consistently high-quality user experience that our customers have come to expect.
Jeremy Ricordeau, Chief Operating Officer, Lemonway
KYC Compliance Insights and Resources
EU KYC Guide
Discover what the future of EU regulation looks like, including ETSI, SEPBLAC, eIDAS, AML directives, and EBA guidelines.
ETSI-Approved IDV Versus Localized Approaches
Learn how to navigate the compliance labyrinth in Europe with e-certified IDV.
What is QES?
Understand the differences between classes of electronic signature, when QES is needed, and how it relates to eIDAS.
How to Build an ETSI-Compliant Onboarding Flow
See how to build ETSI-compliant onboarding workflows with drag-and-drop complonents in Workflow Studio.
Compliance Certifications
We help hundreds of businesses navigate compliance worldwide. Our solution meets:
- ETSI TS 119 461
- ETSI EN 319 401
- eIDAS Regulation EU 910/2014
- NIST IAL2 Remote Identity Proofing standards
- SEPBLAC Remote Unassisted video-identification procedures
- UK Government's Digital Identity and Attributes Trust Framework

ETSI TS 119 461 and ETSI EN 319 401 Certified


Regulation EU 910/2014 Compliant


National Institute of Technology and Standards 800-64-3 - Identity Assurance Level 2 Certified


High (H1A) and Medium (M1A) Confidence Profiles
