Multi-hopper error. The multi-hopper has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power o...

Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance...

Cloud connection error. This error message is no longer used.

Card lost. A card that is expected to be in the printer is no longer present. The card will be canceled and added to the Lost Cards count. Send the job to print again.

Supply region not valid. The printer cannot use the supply installed. The card will be canceled. Use a supply with the correct code for your region.

Card not received. The card was not moved out of the external card reader. Remove the card from the external card reader.

Card blocking exit sensors. A card is blocking the Kiosk exit sensors. If an external card reader is connected to the embosser: 1. Set up the external card reader to receive the card. 2. Perform error...

Card still in printer.

Improper shutdown. The printer was not shut down properly. Press and hold the User button to set the printer to Ready. Always use the Power button to power off the printer.Click OK on the PC to clear ...

Insert cleaning card. 1. Insert cleaning card. 2. If the card is not immediately picked, press the printers User button or click OK.