Request not supported. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings, or print to a printer that is configured to support the personalization being requested.
Print ribbon problem. The print ribbon is not moving properly. 1. Open the printer and remove the ribbon cartridge. 2. Reposition, repair, or replace the ribbon and advance the repaired area one full turn. 3. Replace the ribbon cartridge and close the printer.
Request not supported. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings. Or Print to a printer that is configured to support the personalization being requested.
Magstripe read data error. The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.
RIM Supply Error. A RIM supply problem has occurred or the cassette is out of ribbon. Remove supply cassette and address any issues with the supply or install a new supply cassette.
RIM card jam. The card is not in position in the Rear Indent Module. Power off and unplug the printer and RIM.Remove the RIM supply and the RIM from the printer.Rotate the drive gear to move the card out.Reconnect the RIM and printer, and reinstall the RIM supply.Plug in the power cords and restart the printer.