Retransfer debow error. The printer has encountered an error in the retransfer debow area. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear the error. 2. If the error occurs again, open the printer access door and look for a card in the debow area. 3. Turn the K1 manual advance knob to move the card out of the printer. 4. If the problem occurs again, request service.
Multi-hopper card jam. The multi-hopper did not move a card into the printer. Press the User button to clear the error. If a card was jammed, it is moved to the reject tray.
Print ribbon problem. The print ribbon is not moving properly. Open the printer and remove the ribbon cartridge.Reposition, repair, or replace the ribbon and advance the repaired area one full turn.Replace the ribbon cartridge and close the printer.
Card not in position. The card is not positioned in the printer correctly. Open the printer and remove the ribbon cartridge.Turn the knob to remove the card.Replace the ribbon cartridge and close the printer.
Printer problem. The printer had an error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer.
Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.
