Verify Identities and Protect Patient Interactions
Healthcare providers face rising fraud, tightening regulations, and increasing pressure to improve digital access without compromising patient data security. Entrust helps you meet these challenges with trusted identity verification, secure credential issuance, and cryptographic security that align with healthcare industry-level requirements.
Average savings by organizations that invest in identity verification.
Of organizations reported increased fraud attempts in 2024.
Source: The Future of Global Identity Verification Report, 2025
Over 175 zettabytes of data globally require protection.
The Identity Challenge Behind Healthcare Security
Healthcare organizations have a unique identity problem: verifying patients, providers, and staff quickly enough to avoid disrupting care, while meeting HIPAA and other regulatory demands. Fraudulent claims, synthetic patient identities, and unauthorized access to records are rising, putting pressure on legacy systems when patients need care most. What healthcare needs is identity verification built for both speed and scrutiny.
Build Trust Across the Patient Journey
Onboarding a new patient remotely for telehealth services requires robust healthcare identity verification and data security to ensure everything is done correctly. Granting staff access to sensitive network locations or exchanging sensitive health records only after robust identification is the core of secure patient care.
Entrust provides healthcare organizations with the tools they need to verify identities, control access, and protect patient data – while ensuring seamless experiences and supporting compliance.
Key Benefits and Advantages
Enable Seamless Onboarding
Verify patients and providers in seconds so identity checks never stand between someone and the care they need.
Safeguard Patient Health Records
Protect sensitive health data with strong authentication, encryption, and digital signing. Streamline monitoring, industry reporting, and audit preparation.
Prevent Medical and Insurance Fraud
Catch fraud like deepfakes and synthetic identities at the point of verification, and create a paper trail with digital signature solutions that keep your business protected.
Simplify Compliance
Support HIPPA and other healthcare regulations with auditable, documented identity verification that's built for scrutiny without slowing down access.
Enhance Workforce Safety
Give providers and administrators passwordless, role-based access to critical systems – improving security and efficiency.
Protect the Care Journey
Secure every interaction, from remote onboarding and telehealth access to ongoing care coordination and prescription signing.
Trusted Identity, Issuance, and Data Protection
Identity Verification
Verify patients and staff in real time with biometric, document, and signal-based checks driven by award-winning Entrust AI technology.
Credential Issuance
Issue secure physical staff ID credentials that enable reliable identity verification and controlled access to authorized facility areas.
Digital Signing
Protect PHI and critical workflows with certificate-based encryption, digital signatures, and secure document sealing.
Hardware Security Modules
Safeguard cryptographic keys and operations with FIPS-certified nShield HSMs – deployed on premises or in the cloud.
Cryptographic Security Platform
Enterprise-wide compliance policy definition, enforcement, management, and reporting across your cryptographic estate.
Workflow Studio
Use Workflow Studio to design and manage patient registration experiences. Build no-code, drag-and-drop verification workflows to automate the process, reduce friction, and delight your customers.
Powered by Award-Winning AI
Our award-winning AI technology delivers fully automated identity verification, completing most checks in under 10 seconds and improving fraud accuracy year-over-year.
One Platform for All Your Cryptographic Needs
The Entrust Cryptographic Security Platform helps healthcare organizations protect sensitive data, safeguard credentials, and enforce compliance at scale. With centralized visibility and control over keys, certificates, and secrets, you can prevent outages, minimize risk, and secure every digital interaction.
Protection Across the Healthcare Identity Lifecycle
Onboarding
Establish trust at first touch by confirming patient, member, and workforce identities during registration and intake – online, on-site, or via mobile – so access starts smoother and fraud risk stays lower.
Transacting
Enable secure access and digital interactions across portals, EHRs, and telehealth with authentication that adapts to risk, reduces account takeover, and keeps care teams moving with less friction across devices.
Monitoring
Maintain visibility and control across keys, certificates, and secrets that protect healthcare systems and devices. Automate lifecycle tasks to reduce outages, strengthen governance, and support compliance efforts.
Securing
Prepare cryptographic foundations for long-term threats, including quantum computing. Build crypto-agility and post-quantum readiness to help protect sensitive healthcare data from “harvest now, decrypt later.”
Healthcare Use Cases
Identity Verification
Verify identities quickly and accurately during intake – online, on-site, or via mobile – to streamline registration and improve access to care.
Card & ID Issuance
Provide secure physical credentials, including employee ID badges, to support trusted access across facilities, systems, and workflows while helping protect patients, staff, and assets.
Authentication
Ensure secure access to EHRs, portals, and telehealth tools with strong, adaptive authentication that fits care team workflows and helps reduce account takeover across devices and environments.
Key and Certificate Lifecycle Management
Manage keys, certificates, and secrets protecting healthcare systems and devices with greater visibility and automation to help reduce outages, support compliance, and strengthen operational resilience.
Post-Quantum Cryptography
Prepare sensitive healthcare data and digital trust systems for future quantum threats by enabling crypto-agility and post-quantum readiness across identities, systems, and encrypted information.
Document Signing and Sealing
Digitally sign and seal patient and healthcare provider records, contracts, prescriptions, and other critical documents to prevent fraud and forgery.
Zinc Automates Compliant Background Screening with Entrust IDV
See how Zinc cut background screening turnaround by 85%, from three weeks to three days, using Entrust IDV to automate compliant hiring for regulated industries like healthcare.
Behind the scenes technology platforms are enabling healthcare providers to achieve significant improvements in patient care, efficiency, and safety delivering care. The IDENTOS and Entrust security platform is a key part of our growing mobile strategy, enabling us to offer the convenience demanded by today’s mobile-savvy users and simultaneously further expand our admired culture of patient-centered care.
– Sumon Acharjee, CIO, North York General Hospital
See the Precision of 600 DPI ID Card Printing
Explore the benefits of high-resolution, direct-to-card printing for healthcare employee badges with our self-guided demo of the Sigma DS3 with 600 dpi printer.
Related Resources
Secure Every Moment of Truth in the Age of AI
Every digital interaction is a moment where trust must be verified or lost to bad actors.
A Guide to Account Takeover Prevention
AI is making account takeover cheaper and harder to detect. This guide shows how to stop it with layered biometric authentication matched to each moment’s risk.
ID Solutions for Healthcare
Discover how to drive process efficiencies and manage tight budget constraints in today’s healthcare ecosystem.
Trusted Identities for the Healthcare Industry
Learn how Entrust healthcare data security solutions can help providers create, deploy, and support identities enabled by digital and physical issuance systems, digital signing, encryption, and authentication technologies.
2026 Identity Fraud Report
Discover the latest insights on identity fraud and how to prevent it.
Entrust and IDENTOS Secure North York General Hospital
Learn how NYGH works with Entrust and IDENTOS to protect data in motion and at rest.
Securing Pharmaceutical Trials
See how SureClinical speeds and simplifies pharmaceutical trials with Entrust HSMs securing the root of trust.
FAQs
Does Entrust IDV support HIPAA compliance?
Yes. Entrust IDV provides auditable, documented identity verification that supports HIPAA and other healthcare regulatory requirements. This helps demonstrate compliance without adding friction to patient or provider onboarding.
Can Entrust IDV verify both patients and healthcare providers?
Yes. Entrust IDV supports identity verification across your full healthcare ecosystem. This includes patient onboarding and telehealth sign-ups to verifying providers and staff accessing sensitive systems and records.
How does Entrust IDV help prevent healthcare fraud?
Entrust IDV detects synthetic identities and fraudulent sign-ups using AI-powered document intelligence, biometrics, and behavioural risk signals. This helps healthcare organizations stop fraud at onboarding before it results in fraudulent claims or unauthorized access to patient records.
What is identity verification?
Identity verification confirms that a person is who they claim to be, typically by checking government-issued documents, biometrics, or both. In healthcare, it’s used to authenticate patients, providers, and staff before granting access to care or systems.
How does digital identity verification work?
It combines document scanning, biometric matching (like facial recognition), and liveness detection to confirm identity remotely in real time. AI-powered checks flag inconsistencies or signs of fraud within seconds.
Why is identity verification important for digital onboarding?
It makes sure the person requesting access is genuinely who they claim to be before any credential or record access is granted. This reduces fraud risk while keeping onboarding fast and remote-friendly.
How can identity verification help prevent fraud?
It catches fraudulent documents, synthetic identities, and impersonation attempts before they result in unauthorized access or fraudulent claims. Catching these at the point of verification stops fraud before it enters the system.
Can identity verification detect deepfakes?
Yes. Liveness detection and AI-powered biometric analysis are designed to catch deepfakes, spoofed photos, and other synthetic media used in impersonation attempts. This adds a layer of protection above traditional document checks.
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