Multi-hopper pick error. The multi-hopper did not pick a card from the input hopper cartridge. 1. Unlock the multi-hopper if locks are installed. 2. Remove each cartridge and make sure that cards are loaded properly. 3. Make sure that the cartridges are installed correctly. 4. Check the exception slide. 5. Lock the multi-hopper if locks are installed. Note: The user must open the doors and manually fix the problem .The Firmware detected there is a card stuck that cannot be removed. The Firmware won't proceed until it detects the covers being opened and closed.

L2 supply not identified. The laminator cannot use the supply installed. Use supplies designed for this laminator.In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

Debow problem. The laminator has encountered an error in the debow area. 1. Remove the card. 2. Press the printer POWER button to power off the system. 3. Press the printer POWER button again to power on the system. 4. If the problem occurs again, request service. 5. In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

Option tag success. The option tag update completed successfully. Restart the printer to allow the change to take effect.If you are adding multiple updates, you do not have to restart the printer until all have completed successfully.

Embosser card entry jam. The card path is blocked in the embosser. 1. Open the embosser and remove the supply cartridges. 2. Remove any cards found. 3. Replace the cartridges, and then close and lock the embosser.

Multi-hopper error. The multi-hopper has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the error occurs again, request service.

L1 supply not supported. The laminator cannot use the supply installed. Use supplies designed for this laminator.In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

L1 supply out or missing. The laminator does not have usable supplies. 1. Open the laminator. 2. Replace the supply. 3. Close the laminator. 4. In the Card Printer Driver message, click OK, or click Cancel to cancel the card.

Impresser card jam. The card is not in position in the impresser. 1. Power off and unplug the printer and impresser. 2. Open the impresser and remove the supply cassette. 3. Remove the impresser from the printer. 4. Rotate the drive gear to move the card out of the impresser. 5. Reconnect the impresser and printer, and reinstall the supply cassette. 6. Plug in the power cords and restart the printer. 7. In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.

Impresser heater error. The impresser has encountered a critical error. 1. Press the printer POWER button to power off the system. 2. Request service. The system must remain powered off. 3. Click OK to clear the message from the Card Printer Driver message on the PC.