Product Support

Entrust Datacard DS3 Direct-to-Card Printer Support

Welcome to Entrust® Datacard® (formerly Sigma) DS3 Printer Support. Explore downloads, documentation, troubleshooting resources, and product information to help you maximize printer performance and uptime.

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Downloads

Drivers, Tools, Firmware, Guides, and Warranty

Download the latest printer drivers, firmware, user guides, and warranty information in one convenient place. Everything you need to set up, maintain, and support your printer—quickly and securely.

Drivers

XPS Card Printer Driver

Entrust XPS Card Printer Driver for Microsoft® Windows® Operating System

The Entrust XPS Card Printer Driver utilizes Microsoft XPS print technology to support card production on the following systems:

SD Series: SD160, SD260, SD260L, SD360, SD460
CD Series: CD800, CD800 with CLM Laminator
Datacard (formerly Artista) Series: CR805, RS4*
Datacard (formerly Sigma) Series: DS1,DS2, DS3, DSE, DS4*, EM1, and EM2

*In order to utilize the driver with Datacard DS4 and Datacard RS4 printers, the printer must be upgraded utilizing an available RFID kit for the specific printer. Please contact your Entrust Sales Representative.

Check the release notes for more information like the supported operating systems. For detailed installation and use instructions, refer to the XPS Card Printer Driver User Guide.

LXM Card Printer Driver

Entrust LXM Card Printer Driver for Linux Operating Systems

The Entrust LXM Card Printer supports card production on the following systems:

SD Series: SD260, SD460
Datacard (formerly Artista) Series: CR805, RS4
Datacard (formerly Sigma) Series: DS1, DS2, DS3, DS4

Check the release notes for more information such as a list of the supported operating systems. For detailed Installation and use Instructions, refer to the LXM Card Printer Driver User Guide.

GDI Card Printer Driver

GDI Card Printer Driver for Microsoft® Windows® Operating System with Lenel On Guard 8.3

The Entrust GDI Card Printer Driver only supports the following systems:

Datacard (formerly Sigma) DS3*
Datacard (formerly Sigma) DS3* with CLM

*In order to utilize the GDI driver with Sigma printers, the printer must be upgraded utilizing an available RFID kit for the specific printer. Contact your Entrust Sales Representative for more information.

Refer to the release notes for more information. For detailed installation and use Instructions, refer to the GDI Card Printer Driver User Guide.

Developer Tools

XPS Card Printer Driver Software Developers Kit

The Software Development Kit provides codes samples and documentation to software developers for developing Microsoft Windows applications.

The SDK works with these Card Printer systems:

SD Series
CD Series
CE Systems

CR Series
Datacard Series
CLM and TIM modules are also supported.

Samples are provided as source code and compiled binaries for Visual C++, Visual C#, Visual Basic, and Java. Developers who need application control of printing preferences, application control of card movement, or require data from the card must use the SDK.

Firmware

This firmare can only be installed on these Sigma Systems:

Datacard DS4
Datacard DS4-ES1

Datacard DSE
Datacard DS1
Datacard DS2

Datacard DS3
Datacard DS3 CLM

EM1
EM2

Use the Card Printer Firmware Update program to update the printer firmware.

If using the XPS Card Printer Driver and SDK, download the latest driver version.

Note: LXM Card Printer Driver Compatibility with USB-Connected Printers:

Firmware D4.3.3 only works with LXM Driver 1.8 or later.
Firmware D4.3.2 is used with LXM Driver 1.7 or prior.

Firmware files:

User Guides

*Translated Documents Included