Workflow Studio
Orchestrate verification journeys that combine document and biometric verification, trusted data sources, and passive fraud detection signals to build the right level of trust in your customer at the right moment. Automate decisions, minimize risk, and maximise conversion with flexible workflows. No code required.
Mission Control for Identity Verification
Build No-Code Workflows
Simply drag and drop document, biometric, data verifications, and fraud detection signals into your customer journey.
Automated Tailored Experiences
Trigger the right experience for every customer with workflows that respond to changing market conditions.
Navigate KYC and AML Compliance.
Introduce new verification methods, data sources, and fraud detection signals to address global compliance requirements at scale.
Explore Workflow Studio
Configure a flexible blend of UI components, verifications, and if-this-then-that conditions to build the ideal experience for your customers and automate your business processes.
Tailored Workflows
Quickly build no-code workflows that move each user through the right verifications at the right time.
- Expand into new geographies
- Align with changes in internal policies
- Adjust for risk tolerance
- Navigate KYC, AML, and other compliance requirements
Responsive Capture Experience
Create a world-class onboarding experience that is easy to use and optimized for fraud prevention. Our smart capture technology is a flexible, easy-to-integrate SDK that improves first-time pass rates and increases document and biometric capture success.
- Image quality enhancements
- Face detection
- Advanced document capture features
- On-device fraud detection, including device tampering
- WCAG level 2.1 accredited for accessibility
Actionable Results
Make informed decisions, fast. Know why decisions have been made at every stage of the workflow with clear results and intuitive insights. Detailed performance analytics give you the tools you need to optimize your verification journeys with zero hassle.
- Analyze workflow performance
- Access granular verification results
- Get verification results in the dashboard or via API
Take an Interactive Tour of the Solution
Explore the full range of verifications and features, including a guided, clickable demo of the Workflow Studio orchestration tool.
Managing multiple vendors across end-user workflows is one of the biggest challenges banks can face in compliance and fraud prevention. Onfido's (now part of Entrust) Real Identity Platform brings all this together, reducing that complexity and providing a valuable array of verification signals that will help make managing our customers' identity much simpler.
As we continue to expand throughout Canada, Onfido's (now part of Entrust) Real Identity Platform will scale with us, allowing us to decide our fraud tolerance and apply the correct level of identity proofing at different points along the customer journey.
Onfido's (now part of Entrust) Real Identity Platform strips away complexity by offering multiple verification methods in a one-stop solution that simplifies customer identification.
Being able to have that automation means that our customers can essentially verify as quickly as possible.
Award-Winning AI
The state-of-the-art AI powering the Real Identity Platform. It's how we provide fair, fast, and accurate Results.
Identity Verification Solutions
Access a library of verifications and signals to create trust, stop fraud, and stay compliant.
FAQs
Are there limits on the complexity of workflows?
You can build no-code workflows to be as simple or as complex as your business needs them to be. Create detailed conditional logic such as restricting certain document types, or create different verification paths depending on where in the world a customer is signing up from — all in one workflow.
Do I need to code workflows?
You can build workflows in Studio without code, and start verifying your customers without the need for heavy integration. Simply activate your workflow, and generate a Smart Capture Link. Smart Capture Link generates a link to a verification experience that matches your workflow, enabling you to collect user information and verify it without the need to build the capture experience from scratch.