Workflow Studio
Orchestrate verification journeys that combine document and biometric verification, trusted data sources, and passive fraud detection signals to build the right level of trust in your customer at the right moment. Reduce onboarding friction, strengthen fraud prevention, adapt to changing regulatory requirements, and deliver trusted digital experiences at scale within a single orchestration platform.
Entrust Workflow Studio is a no-code identity verification orchestration platform that enables organizations to build, automate, and optimize verification workflows.
Fraud, compliance, and onboarding teams use Entrust Workflow Studio to automate verification decisions, adapt workflows to changing risk conditions, expand into new markets, and support regulatory requirements without custom development.
Build identity verification workflows without code
Optimize onboarding with the right verification checks
Adapt faster to fraud and regulatory change
Feature Highlights:
Design and Launch Identity Verification Workflows Faster
Create and modify customer onboarding workflows using drag-and-drop orchestration, helping teams launch identity verification journeys faster and adapt to changing business needs without relying on developer resources.
Orchestrate Trusted Customer Onboarding Journeys
Combine document verification, biometric verification, fraud detection, and compliance checks into a single workflow to reduce friction for legitimate customers while strengthening trust and security.
Respond Quickly to Fraud and Compliance Changes
Quickly update identity verification workflows as fraud threats, customer expectations, and compliance requirements evolve, helping organizations stay agile without disrupting the onboarding experience.
Mission Control for Identity Verification
Build No-Code Workflows
Simply drag and drop document, biometric, data verifications, and fraud detection signals into your customer journey.
Automated Tailored Experiences
Trigger the right experience for every customer with workflows that respond to changing market conditions.
Navigate KYC and AML Compliance.
Introduce new verification methods, data sources, and fraud detection signals to address global compliance requirements at scale.
Explore Workflow Studio
Configure a flexible blend of UI components, verifications, and if-this-then-that conditions to build the ideal experience for your customers and automate your business processes.
Tailored Workflows
Quickly build no-code workflows that move each user through the right verifications at the right time.
- Expand into new geographies
- Align with changes in internal policies
- Adjust for risk tolerance
- Navigate KYC, AML, and other compliance requirements
- Accelerate high-value digital signing agreements with confidence.
Responsive Capture Experience
Create a world-class onboarding experience that is easy to use and optimized for fraud prevention. Our smart capture technology is a flexible, easy-to-integrate SDK that improves first-time pass rates and increases document and biometric capture success.
- Image quality enhancements
- Face detection
- Advanced document capture features
- On-device fraud detection, including device tampering
- WCAG level 2.1 accredited for accessibility
Actionable Results
Make informed decisions, fast. Know why decisions have been made at every stage of the workflow with clear results and intuitive insights. Detailed performance analytics give you the tools you need to optimize your verification journeys with zero hassle.
- Analyze workflow performance
- Access granular verification results
- Get verification results in the dashboard or via API
Take an Interactive Tour of the Solution
Explore the full range of verifications and features, including a guided, clickable demo of the Workflow Studio orchestration tool.
Managing multiple vendors across end-user workflows is one of the biggest challenges banks can face in compliance and fraud prevention. Onfido's (now part of Entrust) Real Identity Platform brings all this together, reducing that complexity and providing a valuable array of verification signals that will help make managing our customers' identity much simpler.
As we continue to expand throughout Canada, Onfido's (now part of Entrust) Real Identity Platform will scale with us, allowing us to decide our fraud tolerance and apply the correct level of identity proofing at different points along the customer journey.
Onfido's (now part of Entrust) Real Identity Platform strips away complexity by offering multiple verification methods in a one-stop solution that simplifies customer identification.
Being able to have that automation means that our customers can essentially verify as quickly as possible.
Award-Winning AI
The state-of-the-art AI powering our identity verification solution. It's how we provide fair, fast, and accurate results.
Entrust IDV + Mastercard Identity
Deliver a seamless and secure onboarding experience. For more intelligent fraud defense, Entrust Workflow Studio leverages Mastercard Identity risk signals.
Identity Verification Solutions
Access a library of verifications and signals to create trust, stop fraud, and stay compliant.
Identity Security for Banking
Drive customer acquisition, prevent fraud, and meet compliance requirements with Entrust’s Identity Security platform. Click through a guided demo of the platform and the customer experience.
FAQs
Are there limits on the complexity of workflows?
You can build no-code workflows to be as simple or as complex as your business needs them to be. Create detailed conditional logic such as restricting certain document types, or create different verification paths depending on where in the world a customer is signing up from — all in one workflow.
Do I need to code workflows?
You can build workflows in Studio without code, and start verifying your customers without the need for heavy integration. Simply activate your workflow, and generate a Smart Capture Link. Smart Capture Link generates a link to a verification experience that matches your workflow, enabling you to collect user information and verify it without the need to build the capture experience from scratch.
How can organizations create a trusted digital contract signing workflow?
Organizations need more than an electronic signature alone. A trusted contract signing process starts with verifying signer identity, applying the appropriate level of electronic signature, and retaining evidence to support compliance and future review. Entrust Studio helps bring these capabilities together within a connected workflow that simplifies digital agreement execution.
Can Entrust Studio support qualified electronic signatures (QES) for contract signing?
Entrust Studio can bring together identity verification, qualified electronic signatures (QES), and audit-ready evidence retention within a single workflow. Organizations can verify signer identities, apply qualified signatures, and retain the records needed to support compliance, review, and dispute resolution requirements, all through a connected digital experience. Discover more about QES for Contract Signing in this brochure.