Skip to main content
Accurate and Secure

Identity Verification for Government-to-Citizen Interactions

Establish the verified identities of travelers and citizens for immigration and eGovernment services at scale while ensuring data security and data privacy and mitigating the risk of fraud. Entrust offers a proven solution to establish the trusted identity of the individual to meet the challenges of G2C programs specifically for immigration, border management, and digital services delivery requirements.

plum checkmark icon

Deliver digital-first processes

plum checkmark icon

Ensure seamless, user-friendly digital experiences

plum checkmark icon

Adhere to security and privacy mandates

woman walking in hallway with bag and phone

Travelers that express preference for biometric solutions. 

Source: Seamless Travelers Experience Survey

Travelers willing to share biometrics if it results in reduced airport wait times.

Source: Seamless Travelers Experience Survey

Travelers that prefer to use biometrics instead of passports and boarding passes. 

Source: IATA - Global Passenger Survey 2024

young woman looking at phone with passport and ticket in hand
Genuine ID documents

Remote Digital Identity, Across Borders

Ensure users are who they say they are by linking the appropriate citizen or traveler with their genuine ID document. Entrust Identity Verification proves users’ digital identity using remote, scalable verification services at the highest level of identity assurance for critical government-to-citizen (G2C) programs. With the choice of in-house and best-of-breed technologies, Entrust IDV has the flexibility and secure processes to meet each government’s policy, technical, and budget requirements.

Meet the Challenges of G2C Programs

Solution Benefits

Ensure valid identity for service access and mitigate fraud. Using the highest level of assurance for remote identity and document verification means you can rely on the process and mitigate the risk.

faded gray hex background

Create secure, touchless, and seamless experiences by streamlining low-risk users or travelers and assessing risks. Ensure efficient traffic flow by securing those who belong in the facility are where they need to be when they need to be there.

faded gray hex background

Provide users with a familiar, mobile interface that presents them with straightforward directions, information on their privacy and rights, and multi-lingual support. Typical first-time users take only a few minutes to complete the IDV process.

faded gray hex background

Improve the flow of border traffic using remote identity verification to streamline risk assessment and screening for low-risk travelers; ensure trust throughout the travel continuum with continuous risk management. This allows important resources to focus on persons-of-interest rather than trusted travelers.

faded gray hex background

Mitigate risk and increase security. Utilize centralized, real-time reporting on usage, locations, and trends, along with Secure by Design (SbD) architecture to ensure security and manage risk.

faded gray hex background

Help meet international standards, security requirements, and privacy regulations, including but not limited to: General Data Protection Regulation (GDPR), Privacy by Design, and the International Civil Aviation Organization (ICAO), including digital travel credentials, NIST, and more.

faded gray hex background
Developed with User Experience in Mind

Key Features

ID icon

Intuitive IDV

Remote identity verification and authentication of ID documents: Remotely verify that the user is who they say they are, based on an ICAO-compliant eMRTD and a trusted ISO-quality biometric.

mobile ID icon

Facial Recognition

Advanced facial recognition with auto-detection: Provides accurate facial recognition technology that can auto-detect if eyeglasses are on, if eyes are closed or obscured, and if there is insufficient light or a non-uniform background and instruct the user to take another selfie.

ID Passport icon

Document Verification

Verify documents for accuracy, genuineness, and suitability for their intended use and further enhance the user experience by using the verified data to autofill forms.

gray globe icon

NFC Chip Scanning

Add an additional layer of identity assurance by verifying the NFC chip embedded in the eDocuments (smart cards or ePassports) using the smartphone’s NFC reader.

user with checkmark icon

Liveness Detection

Protect against deepfakes and presentation attacks by verifying that the individual in front of the camera is live and real by employing active or passive liveness detection.

platform icon

Configurable Workflows

Configurable rule-based workflows: Configure workflows for eligibility checks, approvals, and referrals.

The Entrust Difference

Why do governments choose Entrust IDV?

Leader in Seamless Travel

Entrust is a leader in providing end-to-end contactless digital travel solutions – from eVisas, eTAs, and digital travel credentials to biometric corridor access. Our technology is proven in large-scale pilots and active deployments for ETAs, and digital immigration processes across the world.

Strong G2C Ecosystem

Entrust has a strong technology partnership ecosystem with decades of experience to enable government digital transformation and is actively engaged in development of industry standards for identity and security.

Delivering Interoperability, Choice, and Flexibility

Unlike others who offer proprietary end-to-end software and hardware solutions with little to no options for variance, Entrust offers interoperability, choice, and flexibility for all governments and budgets, without operational disruption.

Future Growth and Support

With more than $100 million in R&D investment per year, a breadth of identity portfolios, a network of global partners, and 100 million identities protected daily, Entrust is ready to meet the present and future needs of the G2C market.

Talk to an Expert

Fill out the form below and one of our Identity Verification for Government specialists will contact you.