SUB-PROCESSORS
Entrust uses certain subprocessors to support the delivery of its products and services. Below is our current subprocessor list. If you have questions, please contact [email protected].
| Product | Sub-Processor | Location | Purpose of Processing |
|---|---|---|---|
| Certificate Services | |||
| SSL Certificates | Salesforce | US | Customer service & support |
| SSL Certificates | Clickatell | US | Passcode provider |
| Affirmtrust | Salesforce | ||
| Qualified Certificates | Salesforce | US | Customer service & support |
| Qualified Certificates | WebID | Germany | Identification verification |
| Qualified Certificates | Clickatell | US | Passcode provider |
| Document Signing Certificates | Salesforce | US | Customer service & support |
| Document Signing Certificates | WebID | Germany | Identification verification |
| Document Signing Certificates | Clickatell | US | Passcode provider |
| Public Key Infrastructure | |||
| Entrust Datacard PKI | Salesforce | US | Customer service & support |
| MSO (Entrust Managed PKI) | Salesforce | US | Customer service & support |
| Safelayer PKI Hub | Salesforce | US | Customer service & support |
| Safelayer KeyOne PKI and KeyOne eMRTD Platforms | Salesforce | US | Customer service & support |
| Safelayer TrustedX Platform and Mobile Apps | Salesforce | US | Customer service & support |
| Gateway Services (CaaS, Mgd MS CA, Root CA Hosting) | Salesforce | US | Customer service & support |
| Gateway Services (CaaS, Mgd MS CA, Root CA Hosting) | Mgd MS CA only: Microsoft Azure | US | Data hosting |
| IoTrust | |||
| IoTrust | Harman Connected Services, Inc. | US/Canada/India | Customer service & support |
| IoTrust | Salesforce | US | Customer service & support |
| Authentication | |||
| IntelliTrust | Amazon Web Services | US/Germany/Ireland | Data hosting |
| IntelliTrust | Acuant | US | Identification verification |
| IntelliTrust | Twilio | US | SMS authenticator |
| IntelliTrust | Salesforce | US | Customer service & support |
| IdentityGuard | Telesign | US | Passcode provider |
| IdentityGuard | Salesforce | US | Customer service & support |
| SMS Passcode | Microsoft Azure | US | Data hosting |
| SMS Passcode | Swissphone | Switzerland | Passcode provider |
| SMS Passcode | BudgetSMS | Netherlands | Passcode provider |
| SMS Passcode | Spirius | Sweden | Passcode provider |
| SMS Passcode | Message Board | Netherlands | Passcode provider |
| SMS Passcode | Link Mobility | Denmark | Passcode provider |
| SMS Passcode | Lexmo | US | Passcode provider |
| SMS Passcode | Twilio | US | Passcode provider |
| SMS Passcode | Salesforce | US | Customer service & support |
| TransactionGuard | Salesforce | US | Customer service & support |
| GetAccess | Salesforce | US | Customer service & support |
| Access Control | |||
| Desktop printers with Secure, TruCredential or IDWorks | Oracle EBS | US | Customer service & support |
| Instant Issuance printers w/ Cardwizard | Oracle EBS | US | Customer service & support |
| Financial Instant Issuance (FII) Cloud | Oracle EBS | US | Customer service & support |