Entrust uses certain sub-processors to support the delivery of its products and services. Below is our current sub-processor list. If you have questions, please contact [email protected].

Product Sub-Processor Location Purpose of Processing
Certificate Services
SSL Certificates Salesforce US Customer service & support
SSL Certificates Clickatell US Passcode provider
Affirmtrust Salesforce
Qualified Certificates Salesforce US Customer service & support
Qualified Certificates WebID Germany Identification verification
Qualified Certificates Clickatell US Passcode provider
Document Signing Certificates Salesforce US Customer service & support
Document Signing Certificates WebID Germany Identification verification
Document Signing Certificates Clickatell US Passcode provider




Public Key Infrastructure
Entrust Datacard PKI Salesforce US Customer service & support
MSO (Entrust Managed PKI) Salesforce US Customer service & support
Safelayer PKI Hub Salesforce US Customer service & support
Safelayer KeyOne PKI and KeyOne eMRTD Platforms Salesforce US Customer service & support
Safelayer TrustedX Platform and Mobile Apps Salesforce US Customer service & support
Gateway Services (CaaS, Mgd MS CA, Root CA Hosting) Salesforce US Customer service & support
Gateway Services (CaaS, Mgd MS CA, Root CA Hosting) Mgd MS CA only: Microsoft Azure US Data hosting




IoTrust
IoTrust Harman Connected Services, Inc. US/Canada/India Customer service & support
IoTrust Salesforce US Customer service & support




Identity and Access Management
Identity as a Service Amazon Web Services US/Germany/Ireland Data hosting
Identity as a Service Acuant US Identification verification
Identity as a Service Twilio US SMS authenticator
Identity as a Service Salesforce US Customer service & support
Identity as a Service Transunion (Iovation) US Device reputation
Identity Enterprise Telesign US Passcode provider
Identity Enterprise Salesforce US Customer service & support
Identity Essentials Microsoft Azure US Data hosting
Identity Essentials Swissphone Switzerland Passcode provider
Identity Essentials BudgetSMS Netherlands Passcode provider
Identity Essentials Spirius Sweden Passcode provider
Identity Essentials Message Board Netherlands Passcode provider
Identity Essentials Link Mobility Denmark Passcode provider
Identity Essentials Lexmo US Passcode provider
Identity Essentials Twilio US Passcode provider
Identity Essentials Salesforce US Customer service & support
TransactionGuard Salesforce US Customer service & support
GetAccess Salesforce US Customer service & support




Instant Issuance
Desktop printers with Secura, Adaptive Issuance Instant ID, or IDWorks Oracle EBS US Customer service & support
Instant Issuance printers w/ Adaptive Issuance Instant Financial Issuance Oracle EBS US Customer service & support
Adaptive Issuance Instant Financial Issuance as a Service Oracle EBS US Customer service & support
Instant ID Issuance as a Service (IIDI) AmazonWeb Services US/Germany/Ireland Data hosting
Instant ID Issuance as a Service (IIDI) Salesforce US Customer service & support
Instant ID Issuance as a Service (IIDI) Google US Data hosting
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