SUB-PROCESSORS
Entrust uses certain sub-processors to support the delivery of its products and services. Below is our current sub-processor list. If you have questions, please contact [email protected].
| Product | Sub-Processor | Location | Purpose of Processing |
|---|---|---|---|
| Certificate Services | |||
| SSL Certificates | Salesforce | US | Customer service & support |
| SSL Certificates | Clickatell | US | Passcode provider |
| Affirmtrust | Salesforce | ||
| Qualified Certificates | Salesforce | US | Customer service & support |
| Qualified Certificates | WebID | Germany | Identification verification |
| Qualified Certificates | Clickatell | US | Passcode provider |
| Document Signing Certificates | Salesforce | US | Customer service & support |
| Document Signing Certificates | WebID | Germany | Identification verification |
| Document Signing Certificates | Clickatell | US | Passcode provider |
| Public Key Infrastructure | |||
| Entrust Datacard PKI | Salesforce | US | Customer service & support |
| MSO (Entrust Managed PKI) | Salesforce | US | Customer service & support |
| Safelayer PKI Hub | Salesforce | US | Customer service & support |
| Safelayer KeyOne PKI and KeyOne eMRTD Platforms | Salesforce | US | Customer service & support |
| Safelayer TrustedX Platform and Mobile Apps | Salesforce | US | Customer service & support |
| Gateway Services (CaaS, Mgd MS CA, Root CA Hosting) | Salesforce | US | Customer service & support |
| Gateway Services (CaaS, Mgd MS CA, Root CA Hosting) | Mgd MS CA only: Microsoft Azure | US | Data hosting |
| IoTrust | |||
| IoTrust | Harman Connected Services, Inc. | US/Canada/India | Customer service & support |
| IoTrust | Salesforce | US | Customer service & support |
| Identity and Access Management | |||
| Identity as a Service | Amazon Web Services | US/Germany/Ireland | Data hosting |
| Identity as a Service | Acuant | US | Identification verification |
| Identity as a Service | Twilio | US | SMS authenticator |
| Identity as a Service | Salesforce | US | Customer service & support |
| Identity as a Service | Transunion (Iovation) | US | Device reputation |
| Identity Enterprise | Telesign | US | Passcode provider |
| Identity Enterprise | Salesforce | US | Customer service & support |
| Identity Essentials | Microsoft Azure | US | Data hosting |
| Identity Essentials | Swissphone | Switzerland | Passcode provider |
| Identity Essentials | BudgetSMS | Netherlands | Passcode provider |
| Identity Essentials | Spirius | Sweden | Passcode provider |
| Identity Essentials | Message Board | Netherlands | Passcode provider |
| Identity Essentials | Link Mobility | Denmark | Passcode provider |
| Identity Essentials | Lexmo | US | Passcode provider |
| Identity Essentials | Twilio | US | Passcode provider |
| Identity Essentials | Salesforce | US | Customer service & support |
| TransactionGuard | Salesforce | US | Customer service & support |
| GetAccess | Salesforce | US | Customer service & support |
| Instant Issuance | |||
| Desktop printers with Secura, Adaptive Issuance Instant ID, or IDWorks | Oracle EBS | US | Customer service & support |
| Instant Issuance printers w/ Adaptive Issuance Instant Financial Issuance | Oracle EBS | US | Customer service & support |
| Adaptive Issuance Instant Financial Issuance as a Service | Oracle EBS | US | Customer service & support |
| Instant ID Issuance as a Service (IIDI) | AmazonWeb Services | US/Germany/Ireland | Data hosting |
| Instant ID Issuance as a Service (IIDI) | Salesforce | US | Customer service & support |
| Instant ID Issuance as a Service (IIDI) | US | Data hosting |
