Personal Data Protection Policy

    As a business and an employer, it is necessary for Entrust to collect, store, and process personally identifiable information (PII) about our employees, contingent workers, customers, suppliers and other third parties with whom we engage to provide products or services on our behalf.

    To learn more about how we comply with applicable laws governing data protection, you can review our Global Personal Data Protection Policy. This policy is available for download in Chinese, English, French, German, Japanese, Portuguese, and Spanish. If you have any question about Entrust’s Personal Data Protection Policy, please contact [email protected].

    Web Privacy Statement

    Entrust values and respects your privacy. We believe you should understand how data you share with us is used and protected when you visit our websites. For details, please review our Web Privacy Statement.

    The Web Privacy Statement is available for download in Chinese, English, French, German, Japanese, Portuguese, and Spanish. If you have any question about Entrust’s Web Privacy Statement, please contact [email protected].

    Data Protection Officer (DPO)

    If you have questions about Entrust’s Privacy Information Management System, please contact:

    Entrust Corporation
    Attention: Jenny Carmichael, Compliance Director
    1187 Park Place
    Shakopee, MN 55379

    [email protected]

    Data Processing Agreements (DPAs)

    At Entrust, we make it simple for our customers, vendors, and partners to sign and submit our Data Processing Agreement (DPA). Our DPA helps us to meet ongoing requirements under the GDPR and other applicable data privacy legislation.

    The Customer DPA is for engagements where Entrust will be acting as a processor for a Customer that will be purchasing, accessing, and/or licensing Entrust products, services and/or platforms.

    The Partner DPA is for engagements where Entrust will be acting as a processor and controller for a third party entering into partnership with Entrust for product supply, evaluation, and training.

    The Vendor DPA is for engagements where Entrust will be acting as the controller for a third party supplier from whom Entrust will purchase, have access to, and/or license vendor products, services and/or platforms.

    Entrust’s DPAs are pre-signed. You may enter into a DPA with Entrust by following these instructions:

    • Download the DPA you wish to enter into;
    • Complete and sign the information block with your entity’s full legal name, the signer’s position, the entity’s address, and signatory information; and
    • Submit the completed and signed DPA to Entrust via email to [email protected]

    If you have any questions about the DPA, please see our FAQ.

    Sub-processors

    Data Subject Access Requests (DSAR)

    Depending upon the applicable data protection law in your country of residency, you may have the right to ask us for information relating to personal data about you that we control and process; to correct, delete, or restrict any active processing of your personal data; and to obtain a copy of your personal data.

    Additionally, you can object to the processing of your personal data in some circumstances (e.g., where we don’t have to process the information to meet a legitimate interest, contractual or other legal requirement). Your right to object to processing of your personal data may be limited in certain circumstances (e.g., where fulfilling your request would reveal personal data about another person or where you ask us to delete information which we are required by law to keep or have other compelling legitimate interests to keep such as for purposes of fraud prevention).

    We may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled.

    If we have collected and processed your personal data with your consent, then you can withdraw your consent at any time by contacting [email protected].

    If you would like to submit a Data Subject Access Request, please use the link to the DSAR form below. If you would like to make a data deletion or access request via telephone, or if special accommodations are required, please leave a message at 1-888-563-9240 and our privacy team will promptly be in touch.

    To opt out of receiving marketing communications from Entrust, please click here.

    For more information about our DSAR procedure, please view Entrust’s DSAR Procedure.

    California Privacy Rights

    California residents have certain rights with respect to personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

    • The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you; the categories of sources from which we collected personal information about you; our purposes for collecting or selling personal information about you; the categories of personal information about you that we have either sold or disclosed for a business purpose; and the categories of third parties with which we have shared personal information.
    • The right to request that we delete the personal information we have collected from you.
    • The right to opt out of our sale(s) of your personal information.
    • The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

    If you would like to submit a Data Subject Access Request, please use the link to the DSAR form below. If you would like to make a data deletion or access request via telephone, or if special accommodations are required, please leave a message at 1-888-563-9240 and our privacy team will promptly be in touch.

    Note that we may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum full name and email address.

    You may designate an authorized agent to make a CCPA request on your behalf by completing this form. We may still require you to provide, at a minimum, full name and email address.

    Product Privacy Notices

    ×

    👋 Hello, if you have any
    questions, I'm ready to chat.

    Chat Now