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Certificate Services Support

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1. Log into your Cisco Secure ACS server.

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2 - Go to Users and Identity Stores>Extended Identity Stores>Certificate Authorities.

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3. Select Add.

4. Browse to the folder containing your certificate files. 

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5. Select the Root.crt file. Select to Trust for client with EAP-TLS. Provide a Description and Submit.

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6. Select the Intermediate.crt file. Select to Trust for client with EAP-TLS. Provide a Description and Submit.

7. Go to System Administration>Local Server Certificates>Local Certificates. Then select Add.

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8. Select Bind CA Signed Certificate. Then select Next.

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9. Browser to your ServerCertificate.crt file and select it to add. Select the two protocol: (1) EAP: Used for EAP protocols that use SSL/TLS tunneling and (2) Management Interface: Used to authenticate the web server (GUI). Then select Finish.

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10. You will be prompted to restart your server. Confirm to do so by clicking OK.

Your SSL/TLS certificate should now be installed.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

CountryNumber
Australia0011 - 800-3687-7863
1-800-767-513
Austria00 - 800-3687-7863
Belgium00 - 800-3687-7863
Denmark00 - 800-3687-7863
Finland990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France00 - 800-3687-7863
Germany00 - 800-3687-7863
Hong Kong001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland00 - 800-3687-7863
Israel014 - 800-3687-7863
Italy00 - 800-3687-7863
Japan001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia00 - 800-3687-7863
Netherlands00 - 800-3687-7863
New Zealand00 - 800-3687-7863
0800-4413101
Norway00 - 800-3687-7863
Singapore001 - 800-3687-7863
Spain00 - 800-3687-7863
Sweden00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland00 - 800-3687-7863
Taiwan00 - 800-3687-7863
United Kingdom00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088