Skip to main content

Hardware Knowledge Base

Start your search by choosing your product and article type:

Technotes
Bulletins
Discontinuation Notices
Error Codes

Sigma - Clean the Multi-Hopper Printer

How-to Video

Clean the Multi-hopper Printer

Instructions

Run a cleaning card each time you change the print ribbon, after every 500 cards processed by the printer, if print quality diminishes, or more often depending on your environment.

The Printer Dashboard displays a count of the number of cards that can be run before the printer should be cleaned. You can change the number of cards printed before cleaning using the Printer Dashboard Print menu. You also can enable an LCD message that requires the printer to be cleaned before continuing using the Printer Dashboard Behavior menu. Refer to the Printer Dashboard Help for more information.

The following procedure describe how to clean the printer using the LCD panel. You also can select to clean the printer from the Printer Dashboard.

  1. Pull out the multi-hopper exception slide and insert the cleaning card. 
User-added image
  1. Push in the exception slide.
  2. Begin when the printer displays Ready. Press the USER button.
User-added image
  1. Suspended displays on line 1 of the LCD panel. Press ENTER to enter the menu system.
User-added image
  1. Maintenance displays on line 3 of the LCD panel. Press ENTER to enter the Maintenance menu.
User-added image
  1. Cleaning Card displays on line 3 of the LCD panel. Press ENTER to enter the Cleaning Card menu.
User-added image
*