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Discontinuation Notices
Error Codes

Error Code 111 - EM1, EM2

Error Message no.


Message text

Card not picked



Recovery text

The printer did not pick a card.
To complete the current card:

For printers with an input hopper
  1. Open the input hopper.
  2. Add or reposition cards.
  3. Close the hopper.

For printers with single card feed
Push the card in until the printer picks it.

How to Videos

Load Cards in a Single Hopper

Load Cards in a Multi-hopper Printer