Clear hopper card track. If the card is in the exception card slot, slide out the exception card slide and remove the card. If one or more cards are in the card track, open the security enclosure door and remove the cards. Press the User button to clear the message.
Insert same card side 2 up. 1. Take the card from the printer and turn it over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the printers User button or click OK.
Move retransfer film one panel. 1. Take the card from the printer and turn it over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the printers User button or click OK.
Room temperature too low. Press the User button to clear the message. The card is canceled and moved to the reject area. Use at the recommended operating environment temperature as described in the printers Installation and Administrators Guide.
Set print unit to download. The printer firmware is being updated. Refer to the Print Unit Front Panel section in the printers Users Guide for information about how to set the printer to accept the firmware.
Retransfer film problem. The retransfer film is broken. Refer to the printers Users Guide for information about repairing the retransfer film. Press the User button to clear the message.