Laser not available. A communication error occurred between the printer and the laser. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.
Card indexer error. The laser card indexer failed to complete a move. 1. Unlock and open the laser access door and laser chamber door. 2. Remove any cards found. 3. Close the laser chamber door. 4. Close and lock the laser access door. If the problem occurs again, request service.
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.
Laser control error. The laser had an error. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.
Laser horizontal data error. There is an error in the ConCAD or image generator template. The laser horizontal tilt position is out of range. The card will be canceled. Modify the template setup to make sure that the laser image data is correct.