Laser card reject full. The laser reject tray is full. 1. Unlock and open the laser access door. 2. Empty the reject tray. 3. Close and lock the laser access door.
Impresser card jam. The card is not in position in the impresser. Open the impresser door.Remove the supply cartridge.Push the card through the card track and out the impresser back exit slot.
Cloud connection error (Note: This functionality will not be available until D3.17.3). The connection to the cloud server failed. ***Need more information about what to do next***
Bar code scanner problem. The bar code scanner cannot read the bar code on the overlay. This can indicate a scanner problem, an unreadable bar code, or an incorrect L1 cartridge. Try the card again. If the problem occurs again, request service.
Cloud connection error (Note: This functionality will not be available until D3.17.3). The connection to the cloud server failed. ***Need more information about what to do next***
K2 transport card jam. The card did not reach the required position on the K2 vertical transport. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear the error. 2. If the error occurs again, open the printer access door. 3. Press the K3 rear access door release to open the rear access door. 4. Turn the K2 manual advance knob counterclockwise to move the card until it is accessible. 5. Remove the card through the rear access door. 6. Close the printer access doors.