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Operational Efficiency at Your Fingertips

Adaptive Issuance Production Analytics Solution aggregates real-time machine data from issuance equipment into an analytics dashboard, providing insights on operations health. The subscription includes 1:1 professional consulting, guiding customers with site and machine-specific analysis. Our expert assistance aims to identify bottlenecks, increase your operational efficiency, and reduce production costs.

Production Analytics Solution Dashboard

With the Production Analytics Solution, information is collected directly from the systems on your production floor and converted into a dynamic dashboard of digital data for live visual queues or in-depth analysis.

  • Dashboards are available with point-and-click drill-down menus
  • Machine information can be displayed multiple ways, giving users freedom to organize data to fit their business needs
  • Alerts are configured to notify you via email when certain problem conditions are triggered
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1:1 Expert Consulting

Leverage the power of professional consulting with our on-site consulting engagements. Included in your Production Analytics Solution subscription, we offer 1-2 visits per year with 10-20 hours of Expert by Your Side (EBYS) customer care (dependent on program option). This support also includes the latest software updates and in-depth analysis of your site/machine-specific performance trends. Customers will receive a technical recommendation, explanation, and benefit impact of resolution as part of their consultation. An optional API for third-party integrations is available if your operations include other OEM issuance machines.

Features & Benefits

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Production Monitoring

Real-time and historical view of machine KPIs provides trend analysis

  • Output Rate
  • Availability
  • Performance
  • Quality
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Idle Time Tracking

Assess significant idle trends to determine root cause and downtime

  • Contributing factors
  • Productivity visibility
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Smart Card Chip Personalization Data

EMV-specific metrics to capture potential failures by machine and type

  • Chip quality
  • Rejects by machine
  • Personalization time
  • Hourly output rate
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Productivity Risks Identification

Integrated assessment by module and zone with failure codes to zero in on specific efficiency threats

  • Rejections by module
  • Rejects by code
  • Rejection code heat map
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HSM Monitoring

Status of HSMs to ensure optimal performance with relation to key generation and cryptographic service

  • HSM status
  • Time-per-operation
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Supply Monitoring

Leverages Intelligent Supplies Technology with Production Analytics Solution to make supply procurement more efficient

  • Supply usage
  • Supply wastage

Tech Specs

Production Analytics Solution 

Environments Supported

Application Server

  • Windows Server 2019
  • RAM: 12 GB
  • CPU: 8
  • Hard Drive Space: 200 GB


  • Microsoft Edge
  • Google Chrome
  • Firefox

Database Server

  • CentOS/RHEL 7.7, 7.8, 8.0, 8.1, and 8.2
  • RAM: 8 GB
  • CPU: 4
  • Hard Drive Space: 500 GB

The Production Analytics Solution is designed for:

  • Datacard® MX Card Issuance Systems
  • Datacard® MXD Card Delivery Systems
  • Datacard® DX Card Delivery Systems
  • Datacard® MXi Card Delivery Systems

Entrust systems need to be running controller software version 10.8 or higher. To enable smart card performance data, Chip Interface 6.71 or higher is required.

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Learn how this global financial services provider made great gains with Entrust.

Case Study

Helping a global financial services provider identify and solve operational challenges

Our Production Analytics Solution improved throughput, exceeded production goals, and identified cost savings.

Understanding Production Efficiency in High-Volume Card Issuance Operations

Adaptive Issuance Suite

The Entrust Production Analytics Solution is part of the Entrust Adaptive Issuance™ Software Suite, a complete family of products for secure document issuance – built for security, simplicity, and game-changing adaptability.

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Certified hardware designed to deliver scalable cryptographic services for issuance software