Certificate Services Support

This solution has a video.

1. Log into your DNSimple portal.



2. After logging in, you will be directed to the DNSimple dashboard. Here you will see your domain listings. In this example we have entrustzonelab.com.



3. Click on the icon next to your domain name to jump directly to your DNS record.



Your DNS record will show as below:



4. Click on Add button and select CAA to add a new CAA record.



Enter or select the information below:

 

At this point, your CAA record has been added.

OPTIONAL: You can use the Dig command from BIND to check that the CAA Record was added correctly using the command below:

dig yourdomain type 257

To download the Dig tool you can visit the official site of ISC :
https://www.isc.org/downloads/

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance: 

Hours of Operation: 
Sunday 8:00 PM ET to Friday 8:00 PM ET 
North America (toll free): 1-866-267-9297 
Outside North America: 1-613-270-2680 (or see the list below) 
NOTE: Smart Phone users may use 1-800 numbers for one-touch dialing.
Otherwise, it is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.