Card indexer error. The laser card indexer failed to complete a move. 1. Unlock and open the laser access door and laser chamber door. 2. Remove any cards found. 3. Close the laser chamber door. 4. Cl...
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance...
Laser control error. The laser had an error. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request s...
Laser horizontal data error. There is an error in the ConCAD or image generator template. The laser horizontal tilt position is out of range. The card will be canceled. Modify the template setup to ma...
Laser position error. The laser card frame failed to position properly. Press the User button to move the card into the reject tray and clear the error.If the error occurs again, unlock and open the l...
Laser firmware error. The laser had an error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the pro...
Laser not detected. The laser was not detected during a laser operation. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the pro...