Multi-hopper card jam. The multi-hopper did not move a card into the printer. Press the User button to clear the error. If a card was jammed, it is moved to the reject tray.
Multi-hopper error. The multi-hopper has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power o...
Flipper module rotate error. The flipper did not reach the required position. 1. Open the printer access door. 2. Press the K3 rear access door release to open the rear access door. 3. Reach in and ro...
Magstripe data not found. The printer did not find magnetic stripe data on card. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are ...
C1 printhead error. The printer has encountered a critical error. The card will be canceled. Press the printer Power button to power off the system.Request service. The system must remain powered off.
C2 heat sensor error. The C2 retransfer heat sensor has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the system. 2. Request service. The syst...
Embosser wheel error. The card path is blocked in the embosser. 1. Open the embosser and remove the supply cartridges. 2. Remove any cards found. 3. Replace the cartridges, and then close and lock the...