Summary
Impresser comm error
OR
Impresser not detected
| Error Message no. | 288 |
| Message text | Impresser comm error
OR
Impresser not detected |
| Severity | Error |
| Recovery Text | The printer cannot communicate with the impresser.
Power off and restart the printer.
If the error occurs again:
- Power off and unplug the printer and impresser.
- Open the impresser and remove the supply cassette.
- Remove the impresser from the printer.
- Reconnect the impresser and printer, and reinstall the supply cassette.
- Plug in the power cords and restart the printer.
- If the error continues to occur, request service.
- If the error is resolved, in the Card Printer Driver or Dashboard message, click Retry, or click Cancel to cancel the card.
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