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Discontinuation Notices
Error Codes

Error Code 109 - Sigma DS1, DS2, DS3, DS4

Error Message no.


Message text

Print ribbon problem



Recovery text

The print ribbon is not moving properly.
1. Open the printer and remove the ribbon cartridge.
2. Reposition, repair, or replace the ribbon and advance the repaired area one full turn.
3. Replace the ribbon cartridge and close the printer.

How to Videos

Load a Print Ribbon

Repair a Broken Print Ribbon


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