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Need help with an Entrust product?

Please fill out the contact form below and we will get back to you as soon as possible. For order inquiries or assistance, please contact your Entrust representative or authorized channel partner.

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If you need help or technical support with an Entrust product, please complete the form and we'll contact you as soon as we can.

    Asia Pacific

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +852-2821-0126

    CardWizard

    Phone: +1-952-988-1512

    SSL and Digital Signing Certificates

    For the following countries:
    Australia
    Japan
    India
    Korea
    Malaysia
    Singapore
    Taiwan

    Phone: +1-613-270-3715
    Toll free landline: 1-800-3800-0038
    Alt toll free landline: 1-800-767-513

    For the following countries:
    New Zealand

    Phone: +1-613-270-3715
    Toll free landline: 1-800-3800-0038
    Alt toll free landline: 1-800-441-3101

    Authentication & PKI

    For the following locations:
    Australia
    Hong Kong
    Japan
    India
    Korea
    Malaysia
    New Zealand
    Singapore
    Taiwan

    Phone: +1-613-270-3715
    Toll free landline: 1-800-3800-0038

    For the following locations:
    New Zealand

    Phone: +1-613-270-3715
    Toll free landline: 1-800-3800-0038
    Alt toll free landline: 1-800-441-3101

    Prefer to create a ticket?
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Australia
    Phone: +61-8-9126-9070

    Hong Kong
    Phone: +852-3008-3188

    Japan
    Phone: +81-50-3196-4994

    Prefer to create a ticket?
    Create a ticket in ZenDesk >>

    Canada

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +1-952-988-2316
    Toll free landline: 1-800-328-3996

    CardWizard

    Phone: +1-952-988-1512

    SSL and Digital Signing Certificates

    Phone: +1-866-267-9297
    Fax: +1-877-839-3538

    Authentication & PKI

    Phone: +1-877-754-7878
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Create a ticket in ZenDesk >>

    China

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +852-2821-0126

    CardWizard

    Phone: +1-952-988-1512

    SSL and Digital Signing Certificates

    Phone: +1-613-270-2680
    Fax: +1-613-270-3260

    Hong Kong
    Phone: +1-613-270-3715
    Toll free landline: 1-800-3800-0038

    Authentication & PKI

    Phone: +1-613-270-3746
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Create a ticket in ZenDesk >>

    Europe

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +44-1489-555-600

    France
    Phone: 00-33-2-38-60-77-20

    Germany
    Phone: 00-49-21-15-95-20

    Spain
    Phone: 00-34-917-99-74-77

    CardWizard

    Phone: +1-952-988-1512

    ioTrust

    Netherlands
    Phone: 1-800-022-4709

    SMS Passcode

    Please fill out contact form above

    SSL and Digital Signing Certificates

    For the following locations:
    Austria
    Belgium
    Finland
    France
    Germany
    Ireland
    Italy
    Netherlands

    Phone: +1-613-270-2680
    Fax: +1-613-270-3260
    Toll free landline: 1-800-3800-0038

    For the following locations:
    Denmark
    Phone: 1-800-050-1458

    Authentication & PKI

    For the following locations:
    Austria
    Belgium
    Denmark
    Finland
    France
    Germany
    Netherlands
    Norway
    Spain
    Sweden
    Switzerland

    Phone: +1-613-270-2680
    Fax: +1-613-270-3260
    Toll free landline: 1-800-3800-0038

    For the following locations:
    Italy

    Phone: +1-613-270-3715
    Toll free landline: 1-800-3800-0038
    Alt toll free landline: 1-800-441-3101

    Prefer to create a ticket?
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Create a ticket in ZenDesk >>

    Latin America & Caribbean

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +1-952-988-2316
    Toll free landline: 1-800-328-3996

    CardWizard

    Phone: +1-952-988-1512

    SSL and Digital Signing Certificates

    Phone: +1-613-270-2680
    Fax: +1-613-270-3260

    Authentication & PKI

    Phone: +1-613-270-3746
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Create a ticket in ZenDesk >>

    Middle East

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +44-1489-555-600

    CardWizard

    Phone: +1-952-988-1512

    SSL and Digital Signing Certificates

    Phone: +1-613-270-2680
    Fax: +1-613-270-3260

    Authentication & PKI

    Phone: +1-613-270-3746
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Phone: +44-1223-62-444
    Create a ticket in ZenDesk >>

    United States

    Printers and Software

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).
    Phone: +1-952-988-2316
    Toll free landline: 1-800-328-3996

    CardWizard

    Phone: +1-952-988-1512
    Toll free landline: 1-800-568-4598

    ioTrust

    Phone: +1-844-346-1309

    SSL and Digital Signing Certificates

    Phone: +1-866-267-9297
    Fax: +1-877-839-3538

    Authentication & PKI

    Phone: +1-877-754-7878
    Create a ticket in TrustedCare >>

    Hardware Security Modules (HSMs)

    Toll free landline: +1-833-425-1990
    Create a ticket in ZenDesk >>

    Fort Lauderdale
    Phone: +1-954-953-5229