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Need help with an Entrust product?

Please call or email via the support contact information below. If emailing, please include any relevant details and we will get back to you as soon as possible. For order inquiries or assistance, please contact your Entrust representative or authorized channel partner.

Country/Region

    Asia Pacific

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    852 28210126


    CARDWIZARD

    1 (952) 988-1512

     

    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    Hong Kong:
    +852 3008 3188

    Australia:
    +61 8 9126 9070

    Japan:
    +81-50-3196-4994

    SSL AND DIGITAL SIGNING CERTIFICATES

    Australia
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038
    1 (800) 767-513

    Japan
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    India
    000-800-050-1458

    Korea
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Malaysia:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    New Zealand:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038
    0800-4413101

    Singapore:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Taiwan:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    Create ticket in TrustedCare >>
    Contact Support >>

    Australia:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Hong Kong:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    India
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Japan:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Korea:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Malaysia:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    New Zealand:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Singapore:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Taiwan:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Canada

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    1 (800) 328-3996 or
    1 (952) 988-2316
    Contact Support >>
    Orders and Supplies >>
    Returns >>
    Maintenance Contracts >>
    New Product Info >>

    CARDWIZARD

    1 (800) 568-4598

    ioTrust
    1 (844) 346-1309

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    North America:
    1 (866) 267-9297
    Fax: 1 (877) 839-3538
    ECS Support >>
    ECS Verification >>

    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    1 (877) 754-7878
    Create ticket in TrustedCare >>
    Contact Support >>

    China

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    852 28210126


    CARDWIZARD

    1 (952) 988-1512

    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    Hong Kong:
    +852 3008 3188

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    1 (613) 270-2680
    Fax: 1 (613) 270-3260
    ECS Support >>
    ECS Verification >>

    Hong Kong:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038


    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    1 (613) 270-3746
    Create ticket in TrustedCare >>
    Contact Support >>

    Europe

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    44 1489 555 600

    France:
    00 33 2 38 60 77 20
    Contact Support >>

    Germany:
    00 49 21 15 95 20
    Contact Support >>

    Spain:
    00 34 917 99 74 77
    Contact Support >>


    CARDWIZARD:

    1 (952) 988-1512


    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    United Kingdom:
    +44 1223 622444


    IOTrust:
    Netherlands:
    (08000224709)


    SMS PASSCODE:
    Contact Support >>

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    1 (613) 270-2680
    Fax: 1 (613) 270-3260
    ECS Support >>
    ECS Verification >>

    Austria:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Belgium:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Denmark:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Finland:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    France:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Germany:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Ireland:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Italy:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Netherlands:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    Create ticket in TrustedCare >>
    Contact Support >>

    Austria:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Belgium:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Denmark:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Finland:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038
    (Telecom Finland)
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038 (Finnet)

    France:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Germany:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Italy:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Netherlands:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Norway:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Spain:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Sweden:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Switzerland:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    Latin America & Caribbean

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    1 (800) 328-3996 or
    1 (952) 988-2316


    CARDWIZARD

    1 (952) 988-1512

    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    Americas:
    Toll Free: 1 (833) 425-1990
    Fort Lauderdale: 1 (954) 953-5229

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    1 (613) 270-2680
    Fax: 1 (613) 270-3260
    ECS Support >>
    ECS Verification >>


    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    1 (613) 270-3746
    Create ticket in TrustedCare >>
    Contact Support >>

    Middle East

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    44 1489 555 600


    CARDWIZARD

    1 (952) 988-1512


    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    United Kingdom:
    +44 1223 622444

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    1 (613) 270-2680
    Fax: 1 (613) 270-3260
    ECS Support >>
    ECS Verification >>

    Israel:
    1 (613) 270-3715
    Toll free landline:
    001 800 3800 0038

    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    1 (613) 270-3746
    Create ticket in TrustedCare >>
    Contact Support >>

    United Kingdom

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    44 1489 555 600


    CARDWIZARD

    1 (952) 988-1512

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    00 800 3687 7863
    0800 121 6078
    44 (0) 118 953 3088


    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    United Kingdom:
    +44 1223 622444

    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    00 800 3687 7863
    0800 121 6078
    44 (0) 118 953 3088
    Create ticket in TrustedCare >>
    Contact Support >>

    United States

    PRINTERS AND RELATED SOFTWARE

    Card printers, passport printers and related software, such as TruCredential and ID Works (except CardWizard).

    1 (800) 328-3996 or
    1 (952) 988-2316
    Contact Support >>
    Orders and Supplies >>
    Returns >>
    Maintenance Contracts >>
    New Product Info >>


    CARDWIZARD

    1 (800) 568-4598or
    1 (952) 988-1512

    ioTrust
    1 (844) 346-1309

    NSHIELD HARDWARE SECURITY MODULES

    Log a Support Request with nShield Hardware Security Modules (formerly nCipher Security) online, via email or over the phone.

    Search the knowledgebase or create a ticket in the help center.

    Help Center >>

    Email Support >>

    Toll Free: 1 (833) 425-1990
    Fort Lauderdale: 1 (954) 953-5229

    SSL AND DIGITAL SIGNING
    CERTIFICATES

    North America:
    1 (866) 267-9297
    Fax: 1 (877) 839-3538
    ECS Support >>
    ECS Verification >>


    IDENTITY AND ACCESS MANAGEMENT (FORMERLY AUTHENTICATION) AND PKI

    1 (877) 754-7878
    Create ticket in TrustedCare >>
    Contact Support >>

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