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Entrust Datacard Strengthens Service Capabilities in Brazil




News Room Media Inquiry

News Room Media Inquiry

Entrust logo on purple hex background

MINNEAPOLIS, Minn. and SAO PAULO, Brazil — (Dec. 16, 2014)— Entrust Datacard today announced the continued expansion to its service capabilities in Brazil with the acquisition of the high-volume customer service business from AME – one of the primary South American distributors for Entrust Datacard. This addition to Entrust Datacard brings significant enhancements to the organization and accelerates the company’s direct service presence in Brazil.

The customer service professionals who are joining the company from AME will be based out of the established Entrust Datacard office in São Paulo, Brazil.  Bringing years of expertise of high-volume issuance, these seasoned experts will give Entrust Datacard the ability to directly serve the growing number of banks and service bureaus in the region that utilize the Datacard® card issuance systems for high-volume card issuance.  They will also provide service and support in Portuguese – which is the local language in Brazil.

“Brazil is an important market for us as we continue to expand globally,” said Joe Lopez, vice president, Latin America, for Entrust Datacard. “We are developing strong and collaborative relationships with a majority of the leading card issuers in the region, and it’s important that we bring them local service and support capabilities.  Adding these experts directly into the Entrust Datacard service organization in Brazil is a great, natural fit for us and creates a strong foundation for future growth,”

Meanwhile, AME will continue to be a key partner for Entrust Datacard in the region as they work together to bring sophisticated hardware and software solutions to customers in Brazil.

The Entrust Datacard Brazil office is located at Rua Jandiatuba, 630 conj. 606 Torre A – Morumbi – São Paulo CEP 05716-150.  For more information, visit

About Entrust Datacard.

Consumers, citizens and employees increasingly expect anywhere-anytime experiences — whether they are making purchases, crossing borders, accessing e-gov services or logging onto corporate networks. Entrust Datacard offers the trusted identity and secure transaction technologies that make those experiences reliable and secure. Solutions range from the physical world of financial cards, passports and ID cards to the digital realm of authentication, certificates and secure communications. With more than 2,000 Entrust Datacard colleagues around the world, and a network of strong global partners, the company serves customers in 150 countries worldwide.  For more information, visit