Card hopper empty. The printer did not detect cards in the input hopper. Add cards to the input hopper.

Request not supported? Change card data or use a supported printer. Learn how to fix this issue today.

Magstripe read data error. The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.

Close cover to continue. The cover is open or the print ribbon cartridge is missing. Confirm that the print ribbon cartridge is installed and then close the cover.

Card hopper empty. The printer did not detect cards in the input hopper. Add cards to the input hopper.

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Impresser foil error. The impresser foil is not moving properly. Open the impresser door.Make sure that the foil is not broken; stuck to the card, impresser die, or the rollers; or prevented from moving.If the issue continues to occur, request service.

Multi-hopper error. The multi-hopper has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the error occurs again, request service.