Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.

Laminator not available. The printer and laminator cannot communicate. The card will be canceled. 1. Make sure the data cable from the laminator to the printer is securely plugged in. 2. Press the printer Power button to power off the system. 3. Press the Power button again to power on the system. 4. In the Card Printer Driver message, click Retry, or click Cancel to cancel the card

Print ribbon problem. The print ribbon is not moving properly. Open the printer and remove the ribbon cartridge.Reposition, repair, or replace the ribbon and advance the repaired area one full turn.Replace the ribbon cartridge and close the printer.

Impresser lost card. The card cannot be located in the impresser. Power off and unplug the printer and impresser.Open the impresser and remove the supply cassette.Remove the impresser from the printer.Rotate the drive gear to move the card out of the impresser.Reconnect the impresser and printer, and reinstall the supply cassette.Plug in the power cords and restart the printer.In the Card Printer Driver or Dashboard message, click Retry, or click Cancel to cancel the card.

Supply region not valid. The printer cannot use the supply installed. The card will be canceled. Use a supply with the correct code for your region.

Cleaning required. Clean the printer.

Print ribbon type problem. The printer cannot use the ribbon installed. The card will be canceled. Use ribbon designed for this printer.

Printer problem. The printer had an error. The card will be canceled. Press the printer Power button to power off the printer.Press the Power button again to power on the printer.

Cover opened during job. The printer cover was opened while printing. Close the printer cover completely.

Magstripe data error. The printer failed to verify that the correct magnetic stripe data was written on the card. Make sure that you are using magnetic stripe cards that match the printer settings.Make sure that the cards are placed in the printer correctly.