Artista CR Series - Recommended Cleaning Schedule
Summary
How often should I clean my CR805, CR825 or CE875?
Log in to TrustedCare to access the most recent version of the Cleaning Guide.
Artista CR Series - Replace the Cleaning Sleeve
Summary
The cleaning sleeve removes dust and other particles from cards before they move into the printer. Replace the cleaning sleeve each time you change the ink ribbon.
Artista CR Series - Replace the Color Ink Ribbon
Summary
This How-to gives a visual representation of how to replace the color ink ribbon on the Artista CR8xx Retransfer printer.
Refer to Entrust.com for the most recent User Reference Guide for full instructions.
Frequently Asked Questions for Multi-Factor Authentication (MFA) with TrustedCare
Summary
Read this for information about the requirement for Multi-Factor Authentication when logging in to TrustedCare
Overview
Read this for information about the requirement for Multi-Factor Authentication when logging in to TrustedCare.
This article provides Frequently Asked Questions about Multi-Factor Authentication (MFA) with TrustedCare, including OTP delivery methods, login behavior, account access, password reset guidance, and support contact information.
Multi-Factor Authentication for TrustedCare
Overview
Entrust is pleased to announce our new Multi-Factor Authentication (MFA) for logging into TrustedCare. You'll see this change beginning January 31, 2024.
For the default process, log in as usual by entering your Entrust username and password as usual. You'll then see a new screen asking for a One-Time Password (OTP).
After logging in, you can seamlessly navigate among the Entrust platforms you have access to, without needing to re-authenticate during that active session.
How to Configure Groups, Roles, Users, and Authenticators in Instant IDaaS
Summary
Configure Groups, Roles, Users, and Authenticators in Instant ID as a Service
How-to Video
Configure Groups, Roles, Users, and Authenticators