Impresser foil error. The impresser foil is not moving properly. Open the impresser door.Make sure that the foil is not broken; stuck to the card, impresser die, or the rollers; or prevented from moving.If the issue continues to occur, request service.
Multi-hopper error. The multi-hopper has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the error occurs again, request service.
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.
Laser not available. A communication error occurred between the printer and the laser. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.
Card lost. A card that is expected to be in the printer is no longer present. The card will be canceled and added to the Lost Cards count. Send the job to print again.
Flipper module rotate error. The flipper did not reach the required position. 1. Open the printer access door. 2. Press the K3 rear access door release to open the rear access door. 3. Reach in and rotate the flipper module until the card is accessible. 4. Remove the card through the rear access door. 5. Close the rear access door and then close the printer access door.
