Insert new card side 1 up. 1. Insert a new card in the printer with side 1 facing up. 2. If the card is not immediately picked, press the printers User button or click OK.
RT1 reject tray full. The reject tray is full. Open the printer access door.Remove the retransfer film cartridge.Remove the rejected cards.Replace the retransfer film cartridge.Close the printer access door.
Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.
Card not in position. The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and close the printer.
Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.
Critical problem. The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.
Card not in position. The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and close the printer.
Request not supported. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings. Or Print to a printer that is configured to support the personalization being requested.
Magstripe read data error. The printer failed to read the magnetic stripe data from the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.