| Entrust

Error Code 112 - CE840, CE870, CE875, DS4-ES1

Summary

Card hopper empty

Error Message no.	112
Message text	Card hopper empty
Severity	Warning
Recovery Text	The printer did not detect cards in the input hopper. Add cards to the input hopper.

Summary

Printer problem

Error Message no.	103
Message text	Printer problem
Severity	Critical
Recovery Text	The printer had an error. The card will be canceled. Press the printer Power button to power off the printer. Press the Power button again to power on the printer.

Summary

Critical problem

Error Message no.	104
Message text	Critical problem
Severity	Critical
Recovery Text	The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.

Summary

Job could not complete

Error Message no.	101
Message text	Job could not complete
Severity	Critical
Recovery Text	The card took too much time to complete. The card will be canceled.

Summary

Close cover to continue

Error Message no.	113
Message text	Close cover to continue
Severity	Warning
Recovery Text	The cover is open or the print ribbon cartridge is missing. Confirm that the print ribbon cartridge is installed and then close the cover.

Summary

Card not picked

Summary

Critical problem

Error Message no.	104
Message text	Critical problem
Severity	Critical
Recovery Text	The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.

Summary

Card not in position

Summary

Print ribbon out or missing

Error Message no.	110
Message text	Print ribbon out or missing
Severity	Warning
Recovery Text	The printer does not have usable ribbon. To complete the current card: 1. Open the printer and remove the ribbon cartridge. 2. Install a new ribbon and cleaning roller. 3. Replace the cartridge and close the printer.

Summary

Magstripe data error

Error Message no.	105
Message text	Magstripe data error
Severity	Error
Recovery Text	The printer failed to verify that the correct magnetic stripe data was written on the card. 1. Make sure that you are using magnetic stripe cards that match the printer settings. 2. Make sure that the cards are placed in the printer correctly.