Product Support

Entrust Datacard DS2C Direct-to-Card Printer Support

Welcome to Entrust® Datacard® (formerly Sigma) DS2C Printer Support. Explore downloads, documentation, troubleshooting resources, and product information to help you maximize printer performance and uptime.

Sigma DS2C

How-to Videos

Downloads

Download the latest firmware, user guides, an warranty information in one convenient place. Everything you need to set up, maintain, and support your printer—quickly and securely.

Firmware

This firmare can only be installed on these Sigma Systems:

Datacard DS4
Datacard DS4-ES1

Datacard DSE
Datacard DS1
Datacard DS2

Datacard DS3
Datacard DS3 CLM

EM1
EM2

Use the Card Printer Firmware Update program to update the printer firmware.

If using the XPS Card Printer Driver and SDK, download the latest driver version.

Note: LXM Card Printer Driver Compatibility with USB-Connected Printers:

  • Firmware D4.3.3 only works with LXM Driver 1.8 or later.
  • Firmware D4.3.2 is used with LXM Driver 1.7 or prior.

Firmware files: