Trusted Issuance at Scale

Issuance Compliance Solutions

Entrust issuance compliance solutions help issuers securely deliver payment cards, government IDs, passports, employee badges, and digital credentials across central, instant, and digital-first programs. Accelerate activation and deliver a simpler experience for cardholders, employees, and citizens.

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Issue trusted credentials

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Support physical and digital

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Scale across channels

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Meet evolving compliance standards

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Simplify compliance across the issuance lifecycle

Meet evolving government and security requirements with solutions designed to help support compliant credential, payment card, and identity issuance programs, while preparing for regulatory reporting requirements and audits.

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Adapt to changing compliance requirements

Stay ahead of evolving standards and industry mandates with issuance solutions built to support ongoing compliance initiatives and future regulatory changes.

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Deliver secure experiences without sacrificing efficiency

Balance security, compliance, and operational performance while issuing payment cards, identities, passports, and other trusted credentials.

of global card-present transactions use EMV® Chip.

Source: EMVCo

ePassports in circulation worldwide.

Source: ICAO

of consumers say receiving their card instantly is important.

Source: Entrust Instant Financial Card Issuance eBook

ISSUANCE COMPLIANCE EXPLAINED

Issuance compliance means adhering to the requirements governing how credentials are created, personalized, delivered, and managed. Those requirements vary based on the type of credential, where it is issued, and how the program operates.

There is no single issuance compliance checklist. Organizations need to protect credential data and issuance processes while keeping the experience fast, reliable, and straightforward for the people receiving those credentials.

Standards Behind Trusted Credentials

Key Issuance Compliance Requirements

EMV specifications support interoperable chip-based payments. For issuers, implementation includes preparing and personalizing payment application data for the credential.

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PCI compliance sets requirements for protecting account data and the systems that store, process, or transmit it, including environments connected to payment card issuance.

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REAL ID establishes U.S. federal requirements for state-issued driver’s licenses and identification cards accepted for certain federal purposes.

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ICAO Doc 9303 defines international specifications for machine-readable travel documents, including chip data and the digital signatures and PKI used to authenticate ePassports.

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Issue securely across physical and digital channels.

HOW ENTRUST HELPS

Entrust combines issuance systems, software, and security capabilities to help organizations issue credentials securely, protect credential data, and scale programs across channels and requirements.

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Issue Across Channels:

Support central, branch, self-service, and digital-first issuance with systems and software designed for each delivery model.

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Protect Credential Integrity:

Protect credential data throughout preparation, personalization, issuance, and delivery.

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Support Reviews:

Use certifications, validation materials, and technical documentation to support internal reviews, assessments, and audit preparation.

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Adapt to Program Needs:

Configure issuance for the credential, market, standards, volume, and delivery model involved.

ISSUANCE ACROSS DELIVERY MODELS

Compliance looks different depending on where and what type of issuance is happening. A centralized program keeps production and security controls within a dedicated environment, while instant issuance extends those responsibilities to branches and self-service locations. Digitally enabled issuance introduces another layer as credentials move directly into apps and mobile wallets.

The underlying requirements still depend on the credential and market. What changes is how organizations apply and govern those controls across each issuance environment.

FORMAL DOCUMENTATION

Issuance Terms and Documentation

Review terms governing Entrust card and passport issuance, personalization equipment, card delivery systems, secure capture equipment, and related hardware.

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Review software agreements and product-specific terms for Entrust issuance software, including Instant ID and Dynamic EMV offerings.

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FREQUENTLY ASKED QUESTIONS

Answers about issuance compliance, payment and identity standards, and how requirements can change across central, instant, and digital programs.

How Can Entrust Support Issuance Compliance?

Entrust provides issuance systems, software, and security capabilities that can support applicable credential and payment requirements. Compliance depends on which standards apply and how each organization implements and governs its program.

What Compliance Standards Apply to Payment Cards?

EMV and PCI address different parts of the payment environment. EMV specifications support chip-based payment credentials and transaction interoperability, while PCI focuses on protecting account data and the systems that store, process, or transmit it.

Which Compliance Standards Apply to IDs?

Requirements depend on the credential and jurisdiction. REAL ID applies to certain U.S. state-issued driver’s licenses and ID cards, while ICAO Doc 9303 defines specifications for machine-readable travel documents such as passports and ePassports.

Do Issuance Delivery Models Matter?

Yes. Central, instant, self-service, and digital issuance create different operating environments. Teams still need to identify the standards that apply to the credential and market, then implement appropriate controls across each delivery model.

Discuss Your Issuance Needs

Talk with Entrust about secure payment card, ID, ePassport, and digital credential issuance.

Legislative and regulatory requirements can vary by jurisdiction, industry, product, and use case and may change over time. The information provided on this page is for general informational purposes only and reflects our understanding as of the date of publication. It does not constitute, and should not be relied upon as, legal, regulatory, or compliance advice. You should consult your own legal, compliance, or regulatory advisors regarding any questions or requirements that may apply to your business.