Browser programs have updated the timing of when these decisions will go into effect. For details, visit https://www.entrust.com/tls-certificate-information-center
I wanted to share another update on the proactive steps we have taken following Google’s decision that Chrome browsers will not accept Entrust public TLS certificates that are issued after October 31, 2024. Today I’d like to share our go-forward plans for ensuring that all customers can continue to receive public certificate services from Entrust.
To recap, it also is important to note that Entrust TLS certificates issued prior to October 31 will continue to be accepted through their expiration date. In my previous post, I outlined key developments in our improvement plans aimed at enabling our return to the Chrome Root Store.
We are fully committed to this – we are executing our improvement plans and working closely with the browser community in discussions on our path forward.
While we continue this important work, customers can continue to request public certificates and receive certificate services directly from Entrust.
Here is how this will work:
- Customers can continue to order certificates as they have been, under the same pricing model and SLAs.
- Rely on Entrust for certificate lifecycle management, verification, support, and professional services, as we plan to serve as the Registration Authority for these certificates.
- We will deliver public TLS certificates issued by a CA partner that meets the requirements of Google, the CA/Browser Forum, and Entrust.
I am pleased to announce that SSL.com is now an Entrust CA partner. SSL.com is a global CA founded in 2002 with full browser ubiquity. They are used by businesses and governments in over 180 countries to protect internal networks, customer communications, e-commerce platforms, and web services, and we are pleased to partner with them to meet your needs.
Build Resilience Now
To build organizational resilience, we recommend that customers take inventory and renew their Entrust certificates prior to October 31, 2024. These certificates will be trusted through their expiration date, up to 398 days. Customers can renew their certificates through certificate lifecycle management solutions, automation tools, or the Entrust Certificate Services Portal.
Looking Forward: Our Commitment to Our Valued Customers
Entrust has been providing trusted identity and secure connections for decades to the world’s largest banks, governments, and enterprises. We are a founding member of the CA/Browser Forum and have contributed to stronger web PKI capabilities globally. We are proud to have built the resilience and agility required to continue meeting the high service standards you expect from us.
We have the expertise to continue meeting these standards, and we demonstrate that every day in the way our many products and solutions meet the most demanding global compliance requirements.
Customers with questions on the solution can visit our TLS Certificate Information Center, contact their account representative, or reach out to our Support team at [email protected].
