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Error Code 109 - CD800, CD800 CLM, CD820

Summary

Print ribbon problem


Error Message no. 109
Message text Print ribbon problem
Severity Error
Recovery Text The print ribbon is not moving properly.
1. Open the printer and remove the ribbon cartridge.
2. Reposition, repair, or replace the ribbon and advance the repaired area one full turn.
3. Replace the ribbon cartridge and close the printer.
How to Video

Fix a Broken Ribbon

CD800

CD820

CD800 Printer with Laminator

Replace a Print Ribbon

CD800 and CD820

CD800 with Laminator