Customer Identity and Access Management (CIAM)
Elevate user experience and security seamlessly
Safeguard your company’s most valuable asset: customer data. Our comprehensive CIAM solution offers the highest level of security paired with a seamless customer experience.
Survey Results
of U.S. customers abandon carts and stop purchases due to frustrating password/login experiences.
of people reset a password at least once a month because they can’t remember it.
Transform your digital journey
Entrust CIAM empowers your customers with a seamless user experience and robust identity verification (IDV), ensuring secure onboarding, account registration, cutting-edge security, consent administration, privacy safeguards, and self-service capabilities.
Our comprehensive solution is designed to accelerate customer acquisition, enhance retention, and protect customer data effectively. By elevating the customer journey with Entrust CIAM, you gain trust and a competitive edge in the market, driving business growth through loyalty and confidence.
White Paper: How CIAM Empowers Digital Journeys
Discover how our CIAM integrates across sectors to benefit businesses and improve customer experiences.
ID Verification and Credentialing
Seamless Digital Onboarding
Entrust streamlines digital onboarding with ID verification, passwordless MFA including FIDO2 and passkeys, and digital signing – no coding required. Our solution supports a wide range of authenticators for enhanced security.
Know Your Customer (KYC)
Our Identity Verification as a Service is designed to help with KYC and PSD2 compliance. It supports over 6,000 government-issued identification documents from 196+ countries, as well as presenter verification and liveness test options.
Centralized Identity Management
By consolidating user data into a single platform, you can simplify administrative tasks and ensure consistent experiences across all applications. This will save time and resources, allowing you to focus on growing your business.
Provision users with SCIM
SCIM streamlines user lifecycle management by automating provisioning and deprovisioning, ensuring seamless identity integration across applications and systems. It provides instant sync of user status changes, thereby reducing manual interventions and simplifying access management.
Decentralized ID and Credentials
Entrust CIAM's verifiable credentials align with W3C VC and OID4VC for decentralized identities. It also supports EBSI, Sovrin, Hyperledger Indy/Aries, and BC VON, offering a comprehensive digital wallet for secure identity management.
Authentication and Transaction Security
Phishing-Resistant MFA
Our phishing-resistant multi-factor authentication (MFA) and passwordless solutions support a wide array of authenticators – including mutual authentication, biometric logins, and FIDO2 passkeys – and safeguard against MFA bypass threats.
SSO and Social Login Integration
The Entrust IAM solution can integrate with popular social media platforms to streamline the onboarding process. Users simply register with single sign-on using their existing social media accounts.
Adaptive Fraud Protection
Our managed risk-based, adaptive step-up authentication evaluates multiple factors – including travel velocity, login times, IP addresses, and behavioral biometrics – to assess user risk and enforce stronger 2FA or block access when needed.
Verified Signing
Our Digital Signing and E-Signatures Solutions use high assurance secure credentials to enhance trust and efficiency of your digital workflows, including online transactions, contracts, agreements, and onboarding approvals.
BancoEstado Accelerates Digital Transformation with Cloud-Based MFA and Card Issuance
BancoEstado, leveraging CIAM, revolutionized its digital banking, enhancing security for 9M+ customers with innovative features for a user-centric experience.
Empowering you and your customers to do more
Entrust CIAM provides identity and workflow orchestration with a no-code/low-code approach, as well as easy-to-use REST APIs, mobile SDKs, and several out-of-the-box integrations.
It supports enterprise federation with seamless identity system connections, and it enhances B2B relationships with detailed access control and Bring Your Own IdP for partner access. This approach swiftly upgrades digital infrastructure for efficient deployment, catering to diverse business needs.
Key Features
Identity Proofing
Securely and seamlessly onboard new customers from any device. Our identity proofing process ensures that each user is verified and authenticated, providing a secure and trustworthy experience.
Passwordless Access
Say goodbye to lost customer passwords. With our passwordless access feature, customers can use more methods like FIDO2 keys, push notifications, and biometrics to access your applications and services.
Risk-Based Authentication
Use RBA to adapt security to the context of the user, device, and environment. This allows you to provide customized security measures that are tailored to each user's unique needs and behavior.
Secure Portals
Provide secure access to customer portals, with the option for transaction verification. Customers can confidently engage with your organization online, knowing their information is safe and secure.
Entrust Named a Challenger for Access Management
Gartner has named Entrust a Challenger in the 2023 Gartner® Magic QuadrantTM for Access Management, recognizing our ability to execute and completeness of vision.
Identity Portfolio
Our identity portfolio capabilities:
Authenticate
Streamline the onboarding of diverse users and devices with a wide range of technologies.
Authorize
Ensure both strong security and exceptional user experiences with these best-in-class technologies.
Transact and Manage
Continuously protect against advanced threats with technology from behavior analytics to fraud detection.
The identity portfolio suited to your authentication needs
Consumer
Consumer Banking
Attract and retain customers with best-in-class mobile and online banking services.
Customer Portals
Give customers frictionless access to your portals — and build a great brand experience.
CIAM Integration
Our portfolio integrates seamlessly with your customer identity and access management (CIAM) strategies.
Meet PSD2 Regulations
We have the trusted identity tools you need to help you be successful and in compliance.
Workforce
Physical/Logical Access
Our portfolio offers the necessary technologies to integrate physical and logical secure access.
Privileged Worker
Protect the critical application credentials of system administrators or senior leaders.
Passwordless Login
Get a passwordless SSO solution that supports all devices, PCs and Macs, and cloud and on-premises apps.
Enable PIV Compliant Government Mobility
Remove complexity and enable highly secure mobility with proven PIV solutions.
Citizen
Digital Citizen
Use our portfolio to secure and manage passports, national IDs, and driver's licenses.