Improper shutdown. The printer was not shut down properly. 1.Press and hold the User button to set the printer to Ready. Always use the Power button to power off the printer. 2.Click OK on the PC to c...

Magstripe format problem. The magnetic stripe data sent does not match the format set in the printer. The card will be canceled.

Card hopper empty. The printer did not detect cards in the input hopper. Add cards to the input hopper.

Magstripe not available. The printer does not have a magnetic stripe option. The card will be canceled. Remove magnetic stripe data from the card or use a printer that has a magnetic stripe option ins...

C1 supply not supported. The printer model cannot use the C1 ink ribbon installed. Use a supply designed for this printer model.

C1 supply not identified. The printer cannot use the C1 ink ribbon installed. Use a supply designed for this printer.

Card stock not compatible. The C1 ink ribbon is not compatible with the card stock. Use a supported card stock in the printer.

Card lost. A card that is expected to be in the printer is no longer present. The card will be canceled and added to the Lost Cards count. Send the job to print again.

Card still in printer. RESERVED

RT1 reject tray full. The reject tray is full. 1. Open the printer access door. 2. Remove the retransfer film cartridge. 3. Remove the rejected cards. 4. Replace the retransfer film cartridge. 5. Clos...