Skip to main content

Hardware Knowledge Base

Start your search by choosing your product and article type:

Technotes
Bulletins
Discontinuation Notices
Error Codes

Sigma - Repair a Broken Ribbon

How-to Video

Repair a Broken Ribbon

Instructions

  1. Open the printer and remove the print ribbon cartridge or cassette.
User-added imageDo not remove the used ribbon from the take-up spool.User-added image
  1. Trim the ends of the broken ribbon evenly.
  2. Align the ends of the broken ribbon and apply adhesive tape to secure them.
  3. Turn the take-up spool counterclockwise until the mended portion is wound around the spool two or three turns.
  4. Reinstall the print ribbon cartridge in the printer.
  5. Close the printer.
User-added imageA broken ribbon can become stuck in the printhead cover.
Check the cover to make sure that the ribbon is not stuck to the cover.
*
Assess Your Zero Trust Maturity
Close