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Entrust SSL/TLS Certificate Installation Instructions - Microsoft Office Communications Server

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Purpose:
SSL/TLS certificate installation guide
For Microsoft Office Communications Server
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Skip to Installation.

NOTE:
As of November 12, 2024, Entrust introduced a new TLS certificate hierarchy as part of the deployment. The TLS certificate delivery now includes two certificate chains. The delivery of these certificate chains can be in the form of:

  • Individual files. Intermediate 1 (filename: intermediate1.crt ) and Intermediate 2 (filename: intermediate2.crt ) or
  • Concatenate PEM file (filename: CertificateBundle1.pem ) or
  • P7B format file (filename: Certificatebundle.p7b )

Both intermediate/chain certificates must be installed in your environment.

Before you begin...

  • Never share private key files.

  • If you plan on using the same certificate on multiple servers always transfer the private key using a secure method ( e-mail is not considered a secure method of transfer ).

  • Make sure you run the SSL Server Test at the end of the installation process to check your certificate configuration against SSL/TLS Best Practices.

  • For more information on SSL/TLS Best Practices, click here .

Installing your Entrust SSL/TLS Certificate on Microsoft Office Communications Server

1. Click the Download button in the pickup wizard to download your certificate files. Clicking the download button will produce a zip file that includes your Server Certificate, the Entrust chain/intermediate certificates(s) and the Entrust Root certificate. Extract the files from the zip file.

2. On the server, go to Start > Run > type MMC and hit enter.

3. Click File > Add Remove Snap-in.

4. Select Certificates and click Add.

5. Select Local Computer and click Finish.

6. Click Close.

7. Expand Certificates on the left hand side of the console window.

8. Expand the Trusted Root Certification Authorities folder and click on the Certificates sub-folder.

9. Right click on the Certificates sub-folder under Trusted Root Certification Authorities and select All Tasks > Import.

10. In the import wizard, browse to the Root.crt file downloaded in step 1 and complete the wizard.

11. In the MMC console, expand the Intermediate Certification Authorities folder. Right click on the Certificates sub-folder and select All Tasks > Import .

12. In the import wizard, browse to the Intermediate.crt file downloaded in step 1 and complete the wizard.
NOTE: As of November 12, 2024, the intermediate certificate came with two files: intermediate1.crt and intermediate2.crt. These intermediate/chain certificates must be imported into your server/appliance.


13. On the server, click Start > Programs > Administrative Tools > Office Communication Server 2007 .

14. Expand the window to find Enterprise Edition Server.

15. Right click the Office Communications Server where you generated your CSR and click Certificates.

16. Click Next and select Process the pending request and install the certificate.

17. Browse to the ServerCertificate.crt file that was downloaded in step 1 and click Next to complete the certificate installation process.

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country Number
Australia 0011 - 800-3687-7863
1-800-767-513
Austria 00 - 800-3687-7863
Belgium 00 - 800-3687-7863
Denmark 00 - 800-3687-7863
Finland 990 - 800-3687-7863 (Telecom Finland)
00 - 800-3687-7863 (Finnet)
France 00 - 800-3687-7863
Germany 00 - 800-3687-7863
Hong Kong 001 - 800-3687-7863 (Voice)
002 - 800-3687-7863 (Fax)
Ireland 00 - 800-3687-7863
Israel 014 - 800-3687-7863
Italy 00 - 800-3687-7863
Japan 001 - 800-3687-7863 (KDD)
004 - 800-3687-7863 (ITJ)
0061 - 800-3687-7863 (IDC)
Korea 001 - 800-3687-7863 (Korea Telecom)
002 - 800-3687-7863 (Dacom)
Malaysia 00 - 800-3687-7863
Netherlands 00 - 800-3687-7863
New Zealand 00 - 800-3687-7863
0800-4413101
Norway 00 - 800-3687-7863
Singapore 001 - 800-3687-7863
Spain 00 - 800-3687-7863
Sweden 00 - 800-3687-7863 (Telia)
00 - 800-3687-7863 (Tele2)
Switzerland 00 - 800-3687-7863
Taiwan 00 - 800-3687-7863
United Kingdom 00 - 800-3687-7863
0800 121 6078
+44 (0) 118 953 3088