Purpose: SSL/TLS certificate installation guide
For F5 FirePass

Need Certificate Signing Request (CSR) help? Please see our technote on how to generate a CSR in F5 Firepass here .

1. Click the Download button in the pickup wizard to download your certificate files. Clicking the download button will produce a a zip file that contains the following files:

• ServerCertificate.crt: Your signed SSL/TLS certificate

• ChainBundle1.crt: The Entrust Certificate chain bundled in a single file

2. Open the Admin Console in the F5 Firepass interface.

3. Click on Server .

4. Click on Security .

5. Click Install .

6. Open the ServerCertificate.crt file in Notepad. You may need to change the certificate extension to '.txt'. Paste the contents into the first box that says "Paste the new certificate in PEM format here".

7. Paste your private key file that you generate when you created your Certificate Signing Request (CSR) and requested your certificate into the box that says "Paste the corresponding cryptographic private key in PEM format here".

8. Open the ChainBundle1.crt file in Notepad. You may need to change the certificate extension to '.txt'. Paste the contents into the first box that says "Optionall, put your intermediate certificate chain here".

9. Click Go to complete the installation process.

Your SSL/TLS certificate should now be installed.

Check that your Certificate has been successfully installed by testing it on the Entrust SSL Install Checker .

If you have any questions or concerns please contact the Entrust Certificate Services Support department for further assistance:

Hours of Operation:
Sunday 8:00 PM ET to Friday 8:00 PM ET
North America (toll free): 1-866-267-9297
Outside North America: 1-613-270-2680 (or see the list below)
NOTE: It is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" before the "800" or your call will not be accepted as an UITF toll free call.

Country	Number
Australia	0011 - 800-3687-7863 1-800-767-513
Austria	00 - 800-3687-7863
Belgium	00 - 800-3687-7863
Denmark	00 - 800-3687-7863
Finland	990 - 800-3687-7863 (Telecom Finland) 00 - 800-3687-7863 (Finnet)
France	00 - 800-3687-7863
Germany	00 - 800-3687-7863
Hong Kong	001 - 800-3687-7863 (Voice) 002 - 800-3687-7863 (Fax)
Ireland	00 - 800-3687-7863
Israel	014 - 800-3687-7863
Italy	00 - 800-3687-7863
Japan	001 - 800-3687-7863 (KDD) 004 - 800-3687-7863 (ITJ) 0061 - 800-3687-7863 (IDC)
Korea	001 - 800-3687-7863 (Korea Telecom) 002 - 800-3687-7863 (Dacom)
Malaysia	00 - 800-3687-7863
Netherlands	00 - 800-3687-7863
New Zealand	00 - 800-3687-7863 0800-4413101
Norway	00 - 800-3687-7863
Singapore	001 - 800-3687-7863
Spain	00 - 800-3687-7863
Sweden	00 - 800-3687-7863 (Telia) 00 - 800-3687-7863 (Tele2)
Switzerland	00 - 800-3687-7863
Taiwan	00 - 800-3687-7863
United Kingdom	00 - 800-3687-7863 0800 121 6078 +44 (0) 118 953 3088