Password Reset
Self-service simplicity
When users forget their passwords, they receive a SMS notification with a link to our self-service website where they can immediately reset their passwords, without any IT involvement.
Benefits of Self-Service Password Reset
Low-Friction User Experience
Users verify their identities and reset password in Active Directory via a simple process, which also ensures compliance with your security measures.
Easy Deployment
The Password Reset Module is installed and maintained centrally, making rollout fast and easy. No need for additional user instructions or device installations, leaving no footprint.
Fewer Help Desk Requests
By empowering the users to take action themselves, the burden on the help desk is reduced, allowing them to focus resources on more high-priority tasks.
Key Features of Password Reset
Expiration Notifications
SMS alerts are sent several days before passwords expire that provide a link and guidance for resetting passwords.
Lockout Notifications
Three failed attempts trigger a notification directing users to a resolution on the self-service site.
Active Directory Integration
Speed enrollment with access to relevant employee information — directly from Active Directory.
Related Use Cases
VPN/Saas Applications Access
Empower workers everywhere with always-on access to VPNs and SaaS applications.
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Identity Portfolio
Identity as a Service
High assurance cloud-based workforce and consumer authentication. Credential-based access including passwordless authentication with unified SSO.
Identity Enterprise
High assurance workforce and consumer authentication. Credential-based authentication including physical smart card issuance. On-premises solution.
Identity Essentials
Best-in-class MFA and VPN protection for Windows-based workforces.
Our identity portfolio capabilities:
Authenticate
Authorize
Transact and Manage
The identity portfolio suited to your authentication needs
- Consumer
- Workforce
- Citizen
Consumer
Consumer Banking
Attract and retain customers with best-in-class mobile and online banking services.
Customer Portals
Give customers frictionless access to your portals—and build a great brand experience.
CIAM Integration
Our portfolio integrates seamlessly with your Customer Identity Access Management (CIAM) strategies.
Meet PSD2 Regulations
We have the trusted identity tools you need to be successful and in compliance.
Workforce
Physical/Logical Access
Our portfolio offers the necessary technologies to integrate physical and logical secure access.
Safeguard VPN
Empower workers everywhere with always-on access to VPNs and SaaS applications.
Privileged Worker
Protect the critical application credentials of system administrators or senior leaders.
Passwordless Login
Get a true passwordless SSO solution that supports all devices, PCs and Macs, and cloud and on-premises apps.
Contractors
Our solutions ensure application security for contractors using on-prem or cloud apps.
Enable PIV Compliant Government Mobility
Remove complexity and enable highly secure mobility with proven PIV solutions.
Citizen
Digital Citizen
Use our portfolio to secure and manage passports, national ID's and driver's licenses.
