| Entrust

Error Code 104 - Artista Retransfer Printer Series

Summary

Critical problem

Summary

Card not picked

Summary

Close cover to continue

Error Message no.	113
Message text	Close cover to continue
Severity	Warning
Recovery Text	The cover is open or the print ribbon cartridge is missing. Confirm that the print ribbon cartridge is installed and then close the cover.

Summary

Card jammed in wheel or verification of wheel after embossing failed.

Summary

Critical problem

Error Message no.	104
Message text	Critical problem
Severity	Critical
Recovery Text	The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.

Summary

Print ribbon out or missing

Summary

Reader not available

Error Message no.	117
Message text	Reader not available
Severity	Critical
Recovery Text	The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printer's options and settings or print to a printer that is configured to support the personalization being requested.

Summary

Critical problem

Error Message no.	104
Message text	Critical problem
Severity	Critical
Recovery Text	The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.

Summary

Job could not complete

Error Message no.	101
Message text	Job could not complete
Severity	Critical
Recovery Text	The card took too much time to complete. The card will be canceled.

Summary

Card hopper empty

Error Message no.	112
Message text	Card hopper empty
Severity	Warning
Recovery Text	The printer did not detect cards in the input hopper. Add cards to the input hopper.