| Entrust

Error Code 293 - CD800, CD800 CLM, CD820

Summary

Impresser door open

Error Message no.	293
Message text	Impresser door open
Severity	Error
Recovery Text	The impresser door is open. Close the door to continue.

Summary

Impresser card jam

Error Message no.	292
Message text	Impresser card jam
Severity	Error
Recovery Text	The card is not in position in the impresser. Open the impresser door. Remove the supply cartridge. Push the card through the card track and out the impresser back exit slot.

Summary

Supply region not valid

Error Message no.	224
Message text	Supply region not valid
Severity	Critical
Recovery Text	The printer cannot use the supply installed. The card will be canceled. Use a supply with the correct code for your region.

Summary

Laser air filter missing

Error Message no.	257
Message text	Laser air filter missing
Severity	Error
Recovery Text	The laser air filter was not detected. Install the air filter.

Summary

Laser card reject full

Error Message no.	272
Message text	Laser card reject full
Severity	Warning
Recovery Text	The laser reject tray is full. 1. Unlock and open the laser access door. 2. Empty the reject tray. 3. Close and lock the laser access door.

Summary

Impresser drive error

Error Message no.	284
Message text	Impresser drive error
Severity	Error
Recovery Text	The impresser die motor has an error. Open the impresser door. Make sure that the card or foil is not stuck to the die. Cancel the job. If the issue continues to occur, request service.

Summary

Cloud connection error (Note: This functionality will not be available until D3.17.3)

Error Message no.	244
Message text	Cloud connection error (Note: This functionality will not be available until D3.17.3)
Severity	Error
Recovery Text	The connection to the cloud server failed. *Need more information about what to do next*