| Entrust

Error Code 224 - Sigma DS1, DS2, DS3, DS4

Summary

Supply region not valid

Summary

Flipper module rotate error

Summary

Card lost

Error Message no.	243
Message text	Card lost
Severity	Warning
Recovery Text	A card that is expected to be in the printer is no longer present. The card will be canceled and added to the Lost Cards count. Send the job to print again.

Summary

Card stock not compatible

Error Message no.	279
Message text	Card stock not compatible
Severity	Error
Recovery Text	The C1 ink ribbon is not compatible with the card stock. Use a supported card stock in the printer.

Summary

Configuration error

Error Message no.	245
Message text	Configuration error
Severity	Critical
Recovery Text	The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.

Summary

Configuration error

Error Message no.	245
Message text	Configuration error
Severity	Critical
Recovery Text	The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.

Summary

Laser not available

Error Message no.	254
Message text	Laser not available
Severity	Error
Recovery Text	A communication error occurred between the printer and the laser. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the problem occurs again, request service.

Summary

Configuration error

Error Message no.	245
Message text	Configuration error
Severity	Critical
Recovery Text	The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance.

Summary

Multi-hopper error

Error Message no.	275
Message text	Multi-hopper error
Severity	Critical
Recovery Text	The multi-hopper has encountered a critical error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the error occurs again, request service.

Summary

Impresser foil error

Error Message no.	283
Message text	Impresser foil error
Severity	Error
Recovery Text	The impresser foil is not moving properly. Open the impresser door. Make sure that the foil is not broken; stuck to the card, impresser die, or the rollers; or prevented from moving. If the issue continues to occur, request service.