Card not in position. The card is not positioned in the printer correctly. 1. Open the printer and remove the ribbon cartridge. 2. Turn the knob to remove the card. 3. Replace the ribbon cartridge and...
Critical problem. The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.
Cloud connection error (Note: This functionality will not be available until D3.17.3). The connection to the cloud server failed. ***Need more information about what to do next***
Insert new card side 1 up. 1. Insert a new card in the printer with side 1 facing up. 2. If the card is not immediately picked, press the printers User button or click OK.
Magstripe not available. The printer does not have a magnetic stripe option. The card will be canceled. Remove magnetic stripe data from the card or use a printer that has a magnetic stripe option ins...
Insert same card side 2 up. 1. Take the card from the printer. 2. Turn the card over end to end so side 2 is facing up. 3. Insert the card in the printer. 4. If the card is not immediately picked, pre...
Reader not available. The printer does not support the personalization being requested for the card. The card will be canceled. Change the card data to match the printers options and settings or print...