Close cover to continue. The cover is open or the print ribbon cartridge is missing. Confirm that the print ribbon cartridge is installed and then close the cover.
Magstripe read no data. The printer did not find any magnetic stripe data on the card. The card will be canceled. 1. Make sure that you are using magnetic stripe cards that match the printer settings....
Print ribbon problem. The print ribbon is not moving properly. 1. Open the printer and remove the ribbon cartridge. 2. Reposition, repair, or replace the ribbon and advance the repaired area one full ...
Failed to lock. An attempt to lock the printer failed. The card will be canceled. 1. Make sure that all access doors are closed securely. 2. Try locking the printer again.
Critical problem. The printer had a serious error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Request service. The system must remain powered off.
K2 transport card jam. The card did not reach the required position on the K2 vertical transport. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear th...
K1 transport card jam. The card did not reach the required position on the K1 horizontal transport. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear ...
Smart card contact fail. There is a critical error with the smart card contact. The card will be canceled. 1. Press the User button to move the card into the reject tray and clear the error. 2. Send t...
Configuration error. The configuration is not compatible with the printer model. The printer cannot print cards until the configuration issue is corrected. Contact your service provider for assistance...