Report

Consumer Payment Preferences in Africa

A 2025 study reveals consumer payment preferences across Sub-Saharan Africa and highlights the region’s distinctive path to digital transformation — one that combines innovation with long-standing habits. For financial institutions, these insights connect directly to business priorities, including customer trust, acquisition, and fraud prevention.

Download this report to discover consumer banking survey insights, including:

  • Mobile payments dominate, but cash and cards are still important
  • Account opening remains branch-heavy
  • There’s a growing demand for stronger safeguards
Brochure titled "Africa Payment Preferences" highlighting digital banking trends, with graphics and photos

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