Ink ribbon problem. The ink ribbon is broken or not usable. Refer to the printers Users Guide for information about repairing the ink ribbon. Press the User button to clear the message.

Check print unit front panel. A number of issues can cause this message to display. Refer to the printers Users Guide for complete recovery information.

Magstripe read data error. The printer failed to read the magnetic stripe data from the card. The card will be canceled. Make sure that you are using magnetic stripe cards that match the printer setti...

Printer warming up. Wait until preheating is complete. This message clears without pressing the User button.

Print unit not available. If the print unit is powered on, press the power button to power it off, wait 15 seconds, and power on again. Make sure that the print unit is powered on. Press the User butt...

Input hopper card jam. One or more cards were in the card track when the printer was powered on. Press the User button to clear the message. The printer attempts to place the card back in the hopper. ...

Input Hopper problem. Power the printer off and back on. If the message displays again, contact your service provider for assistance.

Clear hopper card track. If the card is in the exception card slot, slide out the exception card slide and remove the card. If one or more cards are in the card track, open the security enclosure door...

Insert same card side 2 up. 1. Take the card from the printer and turn it over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press the...

Move retransfer film one panel. 1. Take the card from the printer and turn it over end to end so side 2 is facing up. 2. Insert the card in the printer. 3. If the card is not immediately picked, press...