Depending on the printer model, the print ribbon is available as a replaceable roll that is loaded on the ribbon cartridge, or as part of a prefilled print ribbon cassette.
The printer includes a test card that prints without using a driver or other source of card data. Use it to verify that the printer is printing correctly.
Clean the printhead in the following situations: - There are unprinted lines on the finished card. This usually indicates dirt or contaminants on the printhead. - The printhead is touched accidentally...